How To Fight Populism

Deal with fear and anger before it's too late.

Cover photo: @jerrysilfwer

How do you fight populism?

Populism is brewยญing in many Western demoยญcraยญcies. According to FT Magazine columยญnist Gillian Tett, we havenโ€™t reached peak popยญuยญlism yet. 1Tett, G. (2015). Why we still havenโ€™t reached peak popยญuยญlism. Financial Times. https://โ€‹wwwโ€‹.ftโ€‹.com/โ€‹cโ€‹oโ€‹nโ€‹tโ€‹eโ€‹nโ€‹tโ€‹/โ€‹aโ€‹6โ€‹6โ€‹5โ€‹cโ€‹bโ€‹bโ€‹2โ€‹-โ€‹9โ€‹519โ€‰โ€“โ€‰11e8-b747-fb1e803ee64e

Iโ€™m worยญried; popยญuยญlism gone rogue rarely ends well.

Is there a way to fight back?
Or is it too late?

Here we go:

What is Populism?

Populism is a politยญicยญal ideoยญlogy and approach that seeks to repยญresยญent and cater to the interests and conยญcerns of ordinยญary people, often emphasยญizยญing the divide between the โ€œcomยญmon folkโ€ and the โ€œรฉliteโ€ or โ€œestabยญlishยญment.โ€

โ€œPopulist disยญcourse has become mainยญstream in Western demoยญcraยญcies, and curยญrent explanยญaยญtions and reacยญtions to it may strengthen rather than weakยญen it.โ€
Source: Government and Opposition 2Mudde, C. (2004). The Populist Zeitgeist. Government and Opposition, 39, 541โ€‰โ€”โ€‰563. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹1โ€‹1โ€‹1โ€‹/โ€‹jโ€‹.โ€‹1โ€‹477โ€‰โ€“โ€‰7053.2004.00135.x

Populism typยญicยญally arises from a perยญcepยญtion that the existยญing politยญicยญal and social sysยญtems are unreยญsponsยญive or unfair to the needs of the majorยญity. Populist leadยญers and moveยญments across the politยญicยญal specยญtrum, from left-wing to right-wing, often employ emotive rhetยญorยญic to galยญvanยญize pubยญlic support. 

While popยญuยญlism can give a voice to marยญginยญalยญized groups and drive necesยญsary reforms, it can overยญsimยญpliยญfy comยญplex issues and, in some cases, lead to the erosion of demoยญcratยญic instiยญtuยญtions and values.

Populistic supยญportยญers often comยญprise people who used to enjoy a culยญturยญally relยญevยญant posยญiยญtion in sociยญety but graduยญally lost it. Trying to eradยญicยญate their claims with opposยญing arguยญments could even have adverse effects:

Group psyยญchoยญlogy mixed with aggresยญsion, scapeยญgoatยญing, and fear-monยญgerยญing can resยญult in a danยญgerยญous media logic cocktail. 

โ€œMedia logic plays a cruยญcial role in social order, influยญenยญcing surยญveilยญlance, comยญmerยญcialยญism, social change, and milยญitยญary strategies.โ€
Source: Communication Theory 3Altheide, D. (2013). Media Logic, Social Control, and Fear. Communication Theory, 23, 223โ€‰โ€“โ€‰238. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹1โ€‹1โ€‹1โ€‹/โ€‹Cโ€‹Oโ€‹Mโ€‹Tโ€‹.โ€‹1โ€‹2โ€‹017

Media and the Post-Truth Zone

The Media Polarisation Model

We often hear how the media cliยญmate is โ€œpolarยญisedโ€โ€‰โ€”โ€‰a known and reasยญonยญably well-underยญstood effect of clasยญsic media logic.

It also seems true that social media logic has ampยญliยญfied the effects of polarยญisaยญtion by groupยญing people into echo chamยญbers where conยญfirmยญaยญtion bias, conยญverยญsion theยญory, and the hosยญtile media effect are allowed to roam freely without any checks and balances.

โ€œPolitical elites, parยญtisยญan media, and social media conยญtribยญute to sociยญetยญal-level politยญicยญal polarยญizยญaยญtion, leadยญing to misยญperยญcepยญtions of diviยญsion among the electยญorยญate and fuelยญing animยญosยญity and actuยญal ideoยญloยญgicยญal polarยญizยญaยญtion over time.โ€
Source: Current Opinion in Behavioral Sciences 4Wilson, A., Parker, V., & Feinberg, M. (2020). Polarization in the conยญtemยญporยญary politยญicยญal and media landยญscape. Current Opinion in Behavioral Sciences, 34, 223โ€‰โ€“โ€‰228. โ€ฆ Continue readยญing

More proยญfoundly, media polarยญisaยญtion is probยญlemยญatยญic because it draws false lines between extremes that arenโ€™t necesยญsarยญily perยญpenยญdicยญuยญlar. These โ€œfalse linesโ€ will force othยญerยญwise balยญanced media conยญsumers to place themยญselves between the media-sugยญgesยญted extremes.

The Media Polarisation Model - Doctor Spin - The PR Blog - Version 1
The Media Polarisation Model (Version 1). Both extreme posยญiยญtions are at the maxยญimยญum disยญtance from the centre of the issue, but that doesnโ€™t mean that the media porยญtrayยญal of โ€œopposยญing extremesโ€ are perยญpenยญdicยญuยญlar to each othยญer. Often, extreme views can be simยญilยญar desยญpite being described by the media as opposยญites. A โ€œmiddle groundโ€ between two such extremes can be quite far from the centre of the issue, too.

At the extremes, sheltered by the social safety of a like-minded peer group (i.e. echo chamยญber), itโ€™s posยญsible to disยญregยญard opposยญing evidยญence as โ€œattacksโ€ on their posยญiยญtion. As the ampยญliยญficยญaยญtion hypoยญthesยญis states, any such attacks will only strengthen the posยญiยญtion of the extremes.

  • The harder you attack someone verbally, the more you conยญvince them of their belief, not yours.

The Post-Truth Zone

The ampยญliยญficยญaยญtion hypoยญthesยญis susยญtains a โ€œPost-Truth Zoneโ€ at the extremes through media polarยญisaยญtion. If a) the zone is wide enough and b) the extremes are sufยญfiยญciently close to each othยญer, the forced โ€œbalยญancedโ€ posยญiยญtion between them will also resยญult in the โ€œPost-Truthโ€ Zone.

โ€œPost-truth is a sociยญetยญal pheยญnomenยญon, influยญenced by the expectยญaยญtion that honยญesty is the default posยญiยญtion, and the pubยญlic tolยญerยญance of inacยญcurยญate and undefenยญded allegยญaยญtions in politยญics.โ€
Source: Nature 5Higgins, K. (2016). Post-truth: a guide for the perยญplexed. Nature, 540, 9โ€‰โ€“โ€‰9. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹3โ€‹8โ€‹/โ€‹5โ€‹4โ€‹0โ€‹0โ€‹09a

The Media Polarisation Model - Doctor Spin - The PR Blog - Version 2
The Media Polarisation Model (Version 2). Once a peer group with extreme posยญiยญtions reach critยญicยญal mass, theyโ€™ll be more likely to reinยญforce their belief when quesยญtioned rationยญally. This creยญates a โ€œPost-Truthโ€ Zone the furยญthest away from the issueโ€™s centreโ€‰โ€”โ€‰where even a โ€œbalยญancedโ€ posยญiยญtion might land.

Since the forced โ€œbalยญancedโ€ posยญiยญtion will have a hard time shelยญterยญing anyยญone from our fear of social isolยญaยญtion, the spirยญal of silence parยญtially explains why extremes are so effectยญive in silenยญcing the majorยญity of othยญerยญwise balยญanced media conยญsumers. 6Silfwer, J. (2020, June 4). The Spiral of Silence. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹sโ€‹pโ€‹iโ€‹rโ€‹aโ€‹lโ€‹-โ€‹oโ€‹fโ€‹-โ€‹sโ€‹iโ€‹lโ€‹eโ€‹nโ€‹ce/

  • Some feel pushed by the media to choose between two equally outยญlandยญish extremesโ€‰โ€”โ€‰or settle for an equally uncomยญfortยญable middle ground.

More often than not, in a post-truth sociยญety, havยญing no opinยญion sudยญdenly seems like the only rationยญal escape.

Normalize not having an opinion.
Normalise not havยญing an opinยญion, please.

The iron preยญscripยญtion (menยญtal modยญel). Senior advisor Charlie Munger argued: โ€œI have what I call an โ€˜iron preยญscripยญtionโ€™ that helps me keep sane when I natยญurยญally drift toward preยญferยญring one ideoยญlogy over anothยญer. I feel that Iโ€™m not entitled to have an opinยญion unless I can state the arguยญments against my posยญiยญtion betยญter than the people who are in opposยญiยญtion. I think that I am qualยญiยญfied to speak only when Iโ€™ve reached that stateโ€ (Knodell, 2016). 7Knodell, P. A. (2016). All I want to know is where Iโ€™m going to die so Iโ€™ll nevยญer go there: Buffett & Munger โ€“ A study in simยญpliยญcity and uncomยญmon, comยญmon sense. PAK Publishing.

Learn more: The Media Polarisation Model

The Amplification Hypothesis

The Amplification Hypothesis

Itโ€™s comยญmon to find that counยญterยญarยญguยญments strengthen existยญing beliefs instead of weakยญenยญing them. 

  • The harder you attack someone verbally, the more you conยญvince them of their belief, not yours.

The pheยญnomenยญon is known as the ampยญliยญficยญaยญtion hypoยญthesยญis, where disยญplayยญing cerยญtainty about an attiยญtude when talkยญing with anothยญer perยญson increases and hardens that attitude.

โ€œAcross experยญiยญments, it is demonยญstrated that increasยญing attiยญtude cerยญtainty strengthens attiยญtudes (e.g., increases their resยญistยญance to perยญsuaยญsion) when attiยญtudes are uniยญvalent but weakยญens attiยญtudes (e.g., decreases their resยญistยญance to perยญsuaยญsion) when attiยญtudes are ambiยญvalยญent. These resยญults are conยญsistยญent with the ampยญliยญficยญaยญtion hypoยญthesยญis.โ€œ
Source: Journal of Personality and Social Psychology 8Clarkson, J. J., Tormala, Z. L., & Rucker, D. D. (2008). A new look at the conยญsequences of attiยญtude cerยญtainty: The ampยญliยญficยญaยญtion hypoยญthesยญis. Journal of Personality and Social Psychology, โ€ฆ Continue readยญing

How does the ampยญliยญficยญaยญtion hypoยญthesยญis work? 

In a threatยญenยญing situยญation or emerยญgency, we resort to the primยญal (fastยญest) part of the brain and surยญvivยญal instincts (fight, flight and freeze). 9Surviving the Storm: Understanding the Nature of Attacks held at Animal Care Expo, 2011 in Orlando, FL.

  • Dichotomous thinkยญing. This thinkยญing style is at the heart of radยญicยญal moveยญments and funยญdaยญmentยญalยญism. Even people who exerยญcise abstract thinkยญing, logic, reasยญon, and the abilยญity to recogยญnize comยญplex issues can resort to this thinkยญing style when threatened. 10Silfwer, J. (2017, June 13). Conversion Theoryโ€‰โ€”โ€‰Disproportionate Minority Influence. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹cโ€‹oโ€‹nโ€‹vโ€‹eโ€‹rโ€‹sโ€‹iโ€‹oโ€‹nโ€‹-โ€‹tโ€‹hโ€‹eโ€‹oโ€‹ry/
  • Egocentric thinkยญing. People who demonยญstrate non-egoยญcentric thinkยญing in many areas can also use this thinkยญing style under stress. When a tarยญget is labelled an enemy, cogยญnitยญive steps jusยญtiยญfy violยญent behaยญviour and preยญvent altruยญism and empathy. 11Beck (1999): Homogenization, Dehumanization and Demonization.
  • Distorted thinkยญing. We tend to ignore details in our envirยญonยญments that do not supยญport our thinkยญing and beliefs. 12Cognitive disยญsonยญance. (2023, November 20). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Cโ€‹oโ€‹gโ€‹nโ€‹iโ€‹tโ€‹iโ€‹vโ€‹eโ€‹_โ€‹dโ€‹iโ€‹sโ€‹sโ€‹oโ€‹nโ€‹aโ€‹nce

Establishing comยญmon ground and exhibยญitยญing empathy demonยญstrates a genuยญine underยญstandยญing of their perยญspectยญive, fosยญterยญing trust and openยญness to your ideas. Conversely, a straยญtegic misยญmatch of attiยญtudes can serve as a powerยญful counยญterยญmeasยญure if your objectยญive is to deflect perยญsuasยญive attempts.

Persuade

To perยญsuade, align your attiยญtude with the tarยญget. Otherwise, you will only act to creยญate resistance.

Provoke

To put off a perยญsuader, misยญmatch their attiยญtudes. When they are logicยญal, be emoยญtionยญal, and vice versa. 

Learn more: The Amplification Hypothesis: How To Counter Extreme Positions

Gasoline on the Fire: The Conversion Theory

The Conversion Theory: The Power of Minorities

The disยญproยญporยญtionยญal power of minorยญitยญies is known as the conยญverยญsion theยญory. 13Conversion theยญory of minorยญity influยญence. (2021, February 12). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Cโ€‹oโ€‹nโ€‹vโ€‹eโ€‹rโ€‹sโ€‹iโ€‹oโ€‹nโ€‹_โ€‹tโ€‹hโ€‹eโ€‹oโ€‹rโ€‹yโ€‹_โ€‹oโ€‹fโ€‹_โ€‹mโ€‹iโ€‹nโ€‹oโ€‹rโ€‹iโ€‹tโ€‹yโ€‹_โ€‹iโ€‹nโ€‹fโ€‹lโ€‹uโ€‹eโ€‹nce

โ€œIn groups, the minorยญity can have a disยญproยญporยญtionยญate effect, conยญvertยญing many โ€˜majorยญityโ€™ memยญbers to their own cause. This is because many majorยญity group memยญbers are not strong believยญers in its cause. They may be simply going along because it seems easiยญer or that there is no real alternยญatยญive. They may also have become disยญilยญluยญsioned with the group purยญpose, proยญcess, or leadยญerยญship and are seekยญing a viable alternยญatยญive.โ€
Source: Changingmindsโ€‹.org 14Conversion Theory. (2023). Changingmindsโ€‹.org. https://โ€‹chanโ€‹gingโ€‹mindsโ€‹.org/โ€‹eโ€‹xโ€‹pโ€‹lโ€‹aโ€‹nโ€‹aโ€‹tโ€‹iโ€‹oโ€‹nโ€‹sโ€‹/โ€‹tโ€‹hโ€‹eโ€‹oโ€‹rโ€‹iโ€‹eโ€‹sโ€‹/โ€‹cโ€‹oโ€‹nโ€‹vโ€‹eโ€‹rโ€‹sโ€‹iโ€‹oโ€‹nโ€‹_โ€‹tโ€‹hโ€‹eโ€‹oโ€‹rโ€‹yโ€‹.โ€‹htm

How does it work?

The social cost of holdยญing a difยญferยญent view than the majorยญity is high. This increased cost explains why minorยญitยญies often hold their opinยญions more firmly. It takes determยญinยญaยญtion to go against the norm. 15Moscovici, S. (1980). Toward a theยญory of conยญverยญsion behaยญviour. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology, 13, 209โ€‰โ€“โ€‰239. New York: Academic Press

In conยญtrast, many majorยญity memยญbers donโ€™t hold their opinยญions so firmly. They might belong to the majorยญity for no othยญer reasยญon than that everyยญone else seems to be. 16Chryssochoou, X. and Volpato, C. (2004). Social Influence and the Power of Minorities: An Analysis of the Communist Manifesto, Social Justice Research, 17, 4, 357โ€‰โ€“โ€‰388

According to conยญverยญsion theยญory, while majorยญitยญies often claim normยญatยญive social influยญence, minorยญitยญies strive for ethยญicยญal high ground. 

Given the power of normยญatยญive social influยญence, minorยญitยญies typยญicยญally form tight-knit groups that can repeatedly comยญmuยญnicยญate the same core message.

Conversion Theory Examples

Most big shifts usuยญally start with a small group of dedยญicยญated people:

  • Dietary moveยญments. A minorยญity advocยญatยญing for a speยญcifยญic diet or lifeยญstyle choice (e.g., veganยญism or paleo) graduยญally perยญsuades othยญers to adopt these pracยญtices, leadยญing to a broadยญer culยญturยญal shift.
  • Fashion trends. A small group of fashยญion influยญenยญcers introยญduces a new style or clothยญing item, and as they gain visยญibยญilยญity, the trend catches on and becomes widely popular.
  • Political actยญivยญism. Grassroots moveยญments, such as cliยญmate change actยญivยญism or social justice camยญpaigns, can begin with a small group of pasยญsionยญate indiยญviduยญals who evenยญtuยญally influยญence the wider pubยญlic and bring about policy changes.
  • Workplace innovยญaยญtion. A minorยญity of employยญees withยญin a comยญpany proยญpose a new strategy, product, or proยญcess that iniยญtially faces resยญistยญance but evenยญtuยญally wins over the majorยญity and leads to organยญizยญaยญtionยญal change.
  • Social media chalยญlenges. Viral chalยญlenges or trends often begin with a small group or an indiยญviduยญal who capยญtures the pubยญlicโ€™s attenยญtion, and the pheยญnomenยญon then spreads rapยญidly to the majority.
  • Art and music appreยญciยญation. A minorยญity group, such as fans of an indie band or supยญportยญers of a conยญtroยญverยญsial artist, may iniยญtially be seen as niche or unconยญvenยญtionยญal but can evenยญtuยญally bring their prefยญerยญences into the mainstream.
  • Technology adopยญtion. Early adopยญters of new techยญnoยญlogy, such as elecยญtric vehicles or cryptoยญcurยญrency, may iniยญtially be a minorยญity but can sigยญniยญficยญantly influยญence the broadยญer popยญuยญlaยญtion to embrace these innovยญaยญtions over time.
  • Educational reforms. A small group of eduยญcatยญors or parยญents advocยญatยญing for changes in the eduยญcaยญtionยญal sysยญtem, such as alternยญatยญive teachยญing methยญods or updated curยญricula, may sway pubยญlic opinยญion and lead to wideยญspread reforms.
  • Sports and fitยญness trends: New exerยญcise routines or sports, like CrossFit or parkour, often start with a minorยญity folยญlowยญing and, as their popยญularยญity grows, influยญence the larยญger popยญuยญlaยญtion to parยญtiยญcipยญate in and adopt these activities.
  • Language and slang. The evolยญuยญtion of lanยญguage and the incorยญporยญaยญtion of new slang terms or phrases can be traced back to minorยญity groups, such as speยญcifยญic subยญculยญtures or regionยญal comยญmunitยญies, whose linยญguistยญic innovยญaยญtions graduยญally perยญmeate mainยญstream communication.

Minority Influence: A PR Approach

Organizations can culยญtivยญate a sense of purยญpose and accomยญplishยญment among parยญtiยญcipants by alignยญing with a moveยญment that chalยญlenges a Stupid Majority.

  • Since we psyยญchoยญloยญgicยญally tend to favour underยญdogs, liaisยญing with a careยญfully selecยญted minorยญity can serve as a game-chanยญging PR strategy.

Minority spokesยญperยญsons with solยญid conยญvicยญtions often posยญsess valuยญable knowยญledge and authorยญity, enhanยญcing their perยญsuasยญive abilยญitยญies and influence.

Disproportionately, minorยญitยญies can conยญvert numerยญous majorยญity memยญbers to their cause, as many in the majorยญity may have merely folยญlowed the path of least resยญistยญance, made decisions without much conยญsidยญerยญaยญtion, or lacked viable alternatives.

Additionally, a sigยญniยญficยญant segยญment of the majorยญity might be disยญilยญluยญsioned with their groupโ€™s purยญpose, proยญcess, or leadยญerยญship, renยญderยญing them more receptยญive to alternยญatยญive proposals.

But from a PR perยญspectยญive, we must be cautious.

Minorities arenโ€™t always right, and majorยญitยญies arenโ€™t always wrong. Minorities can hold futile views while still exerยญcising a disยญproยญporยญtionยญate amount of power momentarily.

Learn more: Conversion Theory: The Disproportionate Influence of Minorities

Fear, Social Media, and Cancel Culture

Social netยญworks, which employ social media algorithms utilยญising iterยญatยญive testยญing to boost audiยญence engageยญment, have recently been scruยญtinยญised for allegedly proยญmotยญing conยญtent that heightยญens aggression. 

Critics argue that these algorithms, designed to keep users engaged and actยญive on the platยญforms, inadยญvertยญently priยญorยญitยญise mesยญsages that proยญvoke strong emoยญtionยญal responses, often incitยญing anger or hostility. 

This pheยญnomenยญon raises quesยญtions about the role and responsยญibยญilยญity of social media comยญpanยญies in shapยญing pubยญlic disยญcourse and the potenยญtial conยญsequences of an increasยญingly polarยญized online envirยญonยญment for sociยญety at large. Populism plays right into media logic using social conยญtrol and fear.

As such, the ampยญliยญficยญaยญtion hypoยญthesยญis, fueled by conยญverยญsion theยญory and social media algorithms, is a strong arguยญment against canยญcel culture:

  • Cancelling popยญuยญlistยญic supยญportยญers in pubยญlic only serves to build their momentum.

In short, we can nevยญer fight popยญuยญlism by fightยญing popยญuยญlists.
The only way is to remove that which fuels their anger.

Fear: Cause and Effect

Politicians with a popยญuยญlistยญic agenda are often blamed for incitยญing sociยญetยญal fear and anger. Still, fear and anger were already present in the popยญuยญlaยญtion; othยญerยญwise, it wouldnโ€™t have been susยญceptยญible to popยญuยญlist proยญpaยญganda in the first place.

Misplaced pride and frusยญtraยญtion withยญin a popยญuยญlaยญtion is a ferยญtile breedยญing ground for anyยญone willยญing to stand against the รฉlite. Such actions will grant even one indiยญviduยญal enough power to radยญicยญally shift an entire politยญicยญal narrative. 

Populist supยญportยญers will readยญily invest their enerยญgies in their chamยญpiยญons to do as they pleaseโ€‰โ€”โ€‰if nothยญing else, to โ€œstick itโ€ to the establishment.

Hereโ€™s why:

Populism is not about makยญing people angry. Itโ€™s about makยญing people angriยญer. At their core, popยญuยญlists are angry about someยญthing and blame othยญers for their loss of sigยญniยญficยญance. 17See also Pew Research Instituteโ€™s 2018 report on popยญuยญlism.

How To Stand Up To Populism

To mitยญigยญate the rise of popยญuยญlism, we must address the conยญcerns of those who feel marยญginยญalยญized or disยญposยญsessed by social reform, ensurยญing that they conยญtinยญue to perยญceive themยญselves as culยญturยญally relevant:

  • Populism is best countered by proยญactยญively addressยญing the root cause of sociยญetยญal fear and angerโ€‰โ€”โ€‰before the ideoยญlogy can take root. 

Progressive politiยญcians must take extra cauยญtion in times of social change. Groups that have enjoyed influยญence nevยญer take kindly to losยญing power and significance.

  • Acknowledge. Proactively engage with the underยญlyยญing fears and frusยญtraยญtions of marยญginยญalยญised groups. While agreeยญing with their perยญspectยญives is unneยญcesยญsary, it is cruยญcial to acknowยญledge their demoยญcratยญic conยญcerns and incorยญporยญate them into the broadยญer policy agenda, lest these senยญtiยญments fester and amplify.
  • Include. Avoid aliยญenยญatยญing sigยญniยญficยญant segยญments of sociยญety by underยญminยญing their culยญturยญal relยญevยญance or supยญpressยญing their voices. It is essenยญtial to foster an inclusยญive envirยญonยญment that proยญmotes open diaยญlogue and respect for diverse viewยญpoints, even when disยญagreeยญments arise.
  • Listen. If it becomes necesยญsary to redisยญtribยญute power away from sizยญable popยญuยญlaยญtion groups, careยญfully navยญigยญate this transยญition by impleยญmentยญing social reforms and mainยญtainยญing ongoยญing comยญmuยญnicยญaยญtion. Such an approach can help to alleยญviยญate conยญcerns and foster a sense of shared progress.
  • Learn. If popยญuยญlist politiยญcians gain subยญstanยญtial politยญicยญal tracยญtion, remain vigilยญant to the potenยญtial risks they pose to nationยญal unity. Reflect on the lesยญsons learned from these situยญations and strive to improve upon past misยญtakes to address the root causes of popยญuยญlism more effectยญively in the future.
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Thank you. Please supยญport my blog by sharยญing artยญicles with othยญer comยญmuยญnicยญaยญtions- and marยญketยญing proยญfesยญsionยญals. Please also conยญsider my PR serยญvices or speakยญing engageยญments.

PR Resource: Cancel Culture

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Cancel Culture and Social Media

โ€œCancel culยญture on social media is a form of pubยญlic shamยญing that aims to difยญfuse pubยญlic disยญcourse and proยญmote tolยญerยญance, but can also be viewed as a form of intolยญerยญance against opposยญing views.โ€
Source: Rupkatha Journal on Interdisciplinary Studies in Humanities 18Velasco, J. (2020). You are Cancelled: Virtual Collective Consciousness and the Emergence of Cancel Culture as Ideological Purging. Rupkatha Journal on Interdisciplinary Studies in Humanities, 12. โ€ฆ Continue readยญing

Cancel culยญture, de-platยญformยญing, and woke journยญalยญism are becomยญing chalยญlenยญging PR problems:

โ€œCancel culยญture or call-out culยญture is a phrase conยญtemยญporยญary to the late 2010s and early 2020s used to refer to a form of ostraยญcism in which someone is thrust out of social or proยญfesยญsionยญal circlesโ€‰โ€”โ€‰whethยญer it be online, on social media, or in perยญson. Those subยญject to this ostraยญcism are said to have been โ€˜canยญcelledโ€™.โ€
Source: Wikipedia 19Cancel culยญture. (2023, January 4). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Cโ€‹aโ€‹nโ€‹cโ€‹eโ€‹lโ€‹_โ€‹cโ€‹uโ€‹lโ€‹tโ€‹ure

Public opinยญion often forces brands to de-platยญform indiยญviduยญals, partยญner organยญisaยญtions, advertยญisers, colยญlabยญorยญatยญors, etc.

โ€œDeplatforming, also known as no-platยญformยญing, has been defined as an โ€˜attempt to boyยญcott a group or indiยญviduยญal through removยญing the platยญforms (such as speakยญing venยญues or webยญsites) used to share informยญaยญtion or ideas, or โ€˜the action or pracยญtice of preยญventยญing someone holdยญing views regarded as unacยญceptยญable or offensยญive from conยญtribยญutยญing to a forยญum or debate, espeยญcially by blockยญing them on a parยญticยญuยญlar webยญsiteโ€™.โ€
Source: Wikipedia 20Deplatforming. (2023, January 8). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Dโ€‹eโ€‹pโ€‹lโ€‹aโ€‹tโ€‹fโ€‹oโ€‹rโ€‹mโ€‹ing

Hereโ€™s how to navยญigยญate the morยญal war as a business:

  • Avoid breezy grandยญstandยญing. CSR- and ESG activยญitยญies should be laser-focused, clearly defined, and business-relevant.
  • Internally, celยญebยญrate the diversity of thought. Having coworkยญers who think difยญferยญently is an asset to any busiยญness culture.
  • Donโ€™t let the canยญcel culยญture intimยญidยญate you. Protesters are loud and noisy, primarยญily online, but they donโ€™t have the numยญbers to match.
  • Direct your resources towards your brand comยญmunity. Most of your cusยญtomยญer base will be in the silent majorยญity, not in the extremes.

Learn more: How To Navigate Cancel Culture

๐Ÿ’ก Subscribe and get a free ebook on how to get betยญter PR.

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PR Resource: Spiral of Silence

Elisabeth Noelle-Neumann - Spiral of Silence - Doctor Spin - The PR Blog
Professor Elisabeth Noelle-Neumann (1916โˆ’2010).
Spin Academy | Online PR Courses

The Spiral of Silence

Elisabeth Noelle-Neumannโ€™s (1916โ€‰โ€“โ€‰2010) well-docยญuยญmented theยญory on the spirยญal of silence (1974) explains why the fear of isolยญaยญtion due to peer excluยญsion will presยญsure pubยญlics to silence their opinions.

The theยญory was developed in the late 1970s in West Germany, partly in response to Noelle-Neumannโ€™s obserยญvaยญtions of how pubยญlic opinยญion seemed to shift durยญing the Nazi rรฉgime and post-war Germany.

The spirยญal of silence theยญory is based on the idea that people fear social isolยญaยญtion. This fear influยญences their willยญingยญness to express their opinยญions, espeยญcially if they believe these opinยญions are in the minority.

Rather than riskยญing social isolยญaยญtion, many choose silence over expressยญing their opinions.

โ€œTo the indiยญviduยญal, not isolยญatยญing himยญself is more importยญant than his own judgeยญment. [โ€ฆ] This is the point where the indiยญviduยญal is vulยญnerยญable; this is where social groups can punยญish him for failยญing to toe the line.โ€
โ€” Elisabeth Noelle-Neumann (1916โ€‰โ€“โ€‰2010)

As the domยญinยญant coaliยญtion gets to stand unopยญposed, they push the conยญfines of whatโ€™s acceptยญable down a narยญrowยญer and narยญrowยญer funยญnel (see also the Opinion Corridor). 21Opinion corยญridor. (2023, April 8). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Oโ€‹pโ€‹iโ€‹nโ€‹iโ€‹oโ€‹nโ€‹_โ€‹cโ€‹oโ€‹rโ€‹rโ€‹iโ€‹dor

โ€œThe smart way to keep people passยญive and obedยญiยญent is to strictly limยญit the specยญtrum of acceptยญable opinยญion, but allow very lively debate withยญin that specยญtrumโ€‰โ€”โ€‰even encourยญage the more critยญicยญal and disยญsidยญent views. That gives people the sense that thereโ€™s free thinkยญing going on, while all the time the preยญsupยญposยญiยญtions of the sysยญtem are being reinยญforced by the limยญits put on the range of the debate.โ€
โ€” Noam Chomsky

Noelle-Neumann emphasยญised the mediยญaโ€™s role in shapยญing pubยญlic perยญcepยญtion of what opinยญions are domยญinยญant or popยญuยญlar, thus influยญenยญcing the spirยญal of silence. 

Populism and Cancel Culture

The mechยญanยญisms behind Elisabeth Noelle Neumannโ€™s spirยญal of silence theยญory could fuel destructยญive sociยญetยญal pheยญnomยญena like popยญuยญlism and canยญcel culture:

  • Populism. The spirยญal of silence theยญory sugยญgests that indiยญviduยญals are less likely to express their views if they perยญceive these views to be in the minorยญity or socially unacยญceptยญable. In the conยญtext of popยญuยญlism, this can lead to a situยญation where mainยญstream or modยญerยญate views are underยญrepยญresยญenยญted in pubยญlic disยญcourse, givยญing disยญproยญporยญtionยญate voice and momentum to more extreme, popยญuยญlist opinยญions that may appear more wideยญspread than they are. 22Silfwer, J. (2018, August 6). How To Fight Populism. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹hโ€‹oโ€‹wโ€‹-โ€‹tโ€‹oโ€‹-โ€‹fโ€‹iโ€‹gโ€‹hโ€‹tโ€‹-โ€‹pโ€‹oโ€‹pโ€‹uโ€‹lโ€‹iโ€‹sm/
  • Cancel Culture. The spirยญal of silence may ampยญliยญfy canยญcel culยญture by disยญcourยญaging indiยญviduยญals from speakยญing against or quesยญtionยญing the domยญinยญant narยญratยญive for fear of social ostraยญcizยญaยญtion or backยญlash. This can creยญate an envirยญonยญment where only one viewยญpoint is heard or deemed acceptยญable, and opposยญing views are silenced, someยญtimes leadยญing to the pubยญlic shamยญing or โ€˜canยญcelยญlaยญtionโ€™ of indiยญviduยญals who express these conยญtrary opinยญions. 23Silfwer, J. (2020, August 24). Cancel Cultureโ€‰โ€”โ€‰A Serious PR Problem. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹cโ€‹aโ€‹nโ€‹cโ€‹eโ€‹lโ€‹-โ€‹cโ€‹uโ€‹lโ€‹tโ€‹uโ€‹re/

In both cases, the spirยญal of silence conยญtribยญutes to a polarยญised envirยญonยญment where views become domยญinยญant not necesยญsarยญily because they are more popยญuยญlar but because opposยญing views are not expressed due to fear of social isolยญaยญtion or repercussion.

Learn more: The Spiral of Silence

๐Ÿ’ก Subscribe and get a free ebook on how to get betยญter PR.

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Annotations
Annotations
1 Tett, G. (2015). Why we still havenโ€™t reached peak popยญuยญlism. Financial Times. https://โ€‹wwwโ€‹.ftโ€‹.com/โ€‹cโ€‹oโ€‹nโ€‹tโ€‹eโ€‹nโ€‹tโ€‹/โ€‹aโ€‹6โ€‹6โ€‹5โ€‹cโ€‹bโ€‹bโ€‹2โ€‹-โ€‹9โ€‹519โ€‰โ€“โ€‰11e8-b747-fb1e803ee64e
2 Mudde, C. (2004). The Populist Zeitgeist. Government and Opposition, 39, 541โ€‰โ€”โ€‰563. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹1โ€‹1โ€‹1โ€‹/โ€‹jโ€‹.โ€‹1โ€‹477โ€‰โ€“โ€‰7053.2004.00135.x
3 Altheide, D. (2013). Media Logic, Social Control, and Fear. Communication Theory, 23, 223โ€‰โ€“โ€‰238. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹1โ€‹1โ€‹1โ€‹/โ€‹Cโ€‹Oโ€‹Mโ€‹Tโ€‹.โ€‹1โ€‹2โ€‹017
4 Wilson, A., Parker, V., & Feinberg, M. (2020). Polarization in the conยญtemยญporยญary politยญicยญal and media landยญscape. Current Opinion in Behavioral Sciences, 34, 223โ€‰โ€“โ€‰228. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹3โ€‹1โ€‹2โ€‹3โ€‹4โ€‹/โ€‹oโ€‹sโ€‹fโ€‹.โ€‹iโ€‹oโ€‹/โ€‹yโ€‹qโ€‹vzc
5 Higgins, K. (2016). Post-truth: a guide for the perยญplexed. Nature, 540, 9โ€‰โ€“โ€‰9. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹3โ€‹8โ€‹/โ€‹5โ€‹4โ€‹0โ€‹0โ€‹09a
6 Silfwer, J. (2020, June 4). The Spiral of Silence. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹sโ€‹pโ€‹iโ€‹rโ€‹aโ€‹lโ€‹-โ€‹oโ€‹fโ€‹-โ€‹sโ€‹iโ€‹lโ€‹eโ€‹nโ€‹ce/
7 Knodell, P. A. (2016). All I want to know is where Iโ€™m going to die so Iโ€™ll nevยญer go there: Buffett & Munger โ€“ A study in simยญpliยญcity and uncomยญmon, comยญmon sense. PAK Publishing.
8 Clarkson, J. J., Tormala, Z. L., & Rucker, D. D. (2008). A new look at the conยญsequences of attiยญtude cerยญtainty: The ampยญliยญficยญaยญtion hypoยญthesยญis. Journal of Personality and Social Psychology, 95(4), 810โ€‰โ€“โ€‰825. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹3โ€‹7โ€‹/โ€‹aโ€‹0โ€‹0โ€‹1โ€‹3โ€‹192
9 Surviving the Storm: Understanding the Nature of Attacks held at Animal Care Expo, 2011 in Orlando, FL.
10 Silfwer, J. (2017, June 13). Conversion Theoryโ€‰โ€”โ€‰Disproportionate Minority Influence. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹cโ€‹oโ€‹nโ€‹vโ€‹eโ€‹rโ€‹sโ€‹iโ€‹oโ€‹nโ€‹-โ€‹tโ€‹hโ€‹eโ€‹oโ€‹ry/
11 Beck (1999): Homogenization, Dehumanization and Demonization.
12 Cognitive disยญsonยญance. (2023, November 20). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Cโ€‹oโ€‹gโ€‹nโ€‹iโ€‹tโ€‹iโ€‹vโ€‹eโ€‹_โ€‹dโ€‹iโ€‹sโ€‹sโ€‹oโ€‹nโ€‹aโ€‹nce
13 Conversion theยญory of minorยญity influยญence. (2021, February 12). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Cโ€‹oโ€‹nโ€‹vโ€‹eโ€‹rโ€‹sโ€‹iโ€‹oโ€‹nโ€‹_โ€‹tโ€‹hโ€‹eโ€‹oโ€‹rโ€‹yโ€‹_โ€‹oโ€‹fโ€‹_โ€‹mโ€‹iโ€‹nโ€‹oโ€‹rโ€‹iโ€‹tโ€‹yโ€‹_โ€‹iโ€‹nโ€‹fโ€‹lโ€‹uโ€‹eโ€‹nce
14 Conversion Theory. (2023). Changingmindsโ€‹.org. https://โ€‹chanโ€‹gingโ€‹mindsโ€‹.org/โ€‹eโ€‹xโ€‹pโ€‹lโ€‹aโ€‹nโ€‹aโ€‹tโ€‹iโ€‹oโ€‹nโ€‹sโ€‹/โ€‹tโ€‹hโ€‹eโ€‹oโ€‹rโ€‹iโ€‹eโ€‹sโ€‹/โ€‹cโ€‹oโ€‹nโ€‹vโ€‹eโ€‹rโ€‹sโ€‹iโ€‹oโ€‹nโ€‹_โ€‹tโ€‹hโ€‹eโ€‹oโ€‹rโ€‹yโ€‹.โ€‹htm
15 Moscovici, S. (1980). Toward a theยญory of conยญverยญsion behaยญviour. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology, 13, 209โ€‰โ€“โ€‰239. New York: Academic Press
16 Chryssochoou, X. and Volpato, C. (2004). Social Influence and the Power of Minorities: An Analysis of the Communist Manifesto, Social Justice Research, 17, 4, 357โ€‰โ€“โ€‰388
17 See also Pew Research Instituteโ€™s 2018 report on popยญuยญlism.
18 Velasco, J. (2020). You are Cancelled: Virtual Collective Consciousness and the Emergence of Cancel Culture as Ideological Purging. Rupkatha Journal on Interdisciplinary Studies in Humanities, 12. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹2โ€‹1โ€‹6โ€‹5โ€‹9โ€‹/โ€‹rโ€‹uโ€‹pโ€‹kโ€‹aโ€‹tโ€‹hโ€‹aโ€‹.โ€‹vโ€‹1โ€‹2โ€‹nโ€‹5โ€‹.โ€‹rโ€‹iโ€‹oโ€‹cโ€‹1โ€‹sโ€‹2โ€‹1n2
19 Cancel culยญture. (2023, January 4). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Cโ€‹aโ€‹nโ€‹cโ€‹eโ€‹lโ€‹_โ€‹cโ€‹uโ€‹lโ€‹tโ€‹ure
20 Deplatforming. (2023, January 8). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Dโ€‹eโ€‹pโ€‹lโ€‹aโ€‹tโ€‹fโ€‹oโ€‹rโ€‹mโ€‹ing
21 Opinion corยญridor. (2023, April 8). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Oโ€‹pโ€‹iโ€‹nโ€‹iโ€‹oโ€‹nโ€‹_โ€‹cโ€‹oโ€‹rโ€‹rโ€‹iโ€‹dor
22 Silfwer, J. (2018, August 6). How To Fight Populism. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹hโ€‹oโ€‹wโ€‹-โ€‹tโ€‹oโ€‹-โ€‹fโ€‹iโ€‹gโ€‹hโ€‹tโ€‹-โ€‹pโ€‹oโ€‹pโ€‹uโ€‹lโ€‹iโ€‹sm/
23 Silfwer, J. (2020, August 24). Cancel Cultureโ€‰โ€”โ€‰A Serious PR Problem. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹cโ€‹aโ€‹nโ€‹cโ€‹eโ€‹lโ€‹-โ€‹cโ€‹uโ€‹lโ€‹tโ€‹uโ€‹re/
Jerry Silfwer
Jerry Silfwerhttps://doctorspin.net/
Jerry Silfwer, alias Doctor Spin, is an awarded senior adviser specialising in public relations and digital strategy. Currently CEO at Spin Factory and KIX Communication Index. Before that, he worked at Kaufmann, Whispr Group, Springtime PR, and Spotlight PR. Based in Stockholm, Sweden.

The Cover Photo

The cover photo isn't related to public relations obviously; it's just a photo of mine. Think of it as a 'decorative diversion', a subtle reminder that it's good to have hobbies outside work.

The cover photo has

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