What is good PR vs bad PR?
What constitutes good public relations doesn’t have to be complicated.
Here’s a simple matrix to keep things straight:
“Either write something worth reading or do something worth writing.”
— Benjamin Franklin
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Good PR vs Bad PR
Only PR problems can be fixed with PR. Saying the right things can only get you so far without doing the right things.
Doing the wrong things + saying the wrong things = bad PR
Doing the wrong things + saying the right things = bad PR
Doing the right things + saying the wrong things = bad PR
Doing the right things + saying the right things = good PR
Learn more: Good PR vs Bad PR
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What does this mean?
Every now and then, I have to point out that some organisational problems aren’t PR problems; they’re organisational problems.
With PR activities, you can fix public relations problems but can’t fix organisational problems (bad products or services, unethical practices, illegal practices, etc.).
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