Looking for the public relations definition?
Defining public relations (PR) is no easy task.
We are a profession with the power to help brands communicate better, but we struggle with defining ourselves — the irony isn’t lost on anyone.
Still, after many years of theoretical and practical trial-and-error, I’ve created a helpful definition for my daily PR life.
Here we go:
What is Public Relations?
In many organisations, PR is often called ‘Strategic communications’ or simply ‘Communications.’ Public relations professionals sometimes jokingly say that PR also stands for ‘Perception management’ or ‘Personal relationships.’
But—what is public relations?
The Public Relations Definition
The PR expert Rex F. Harlow once tried to gather all available definitions of public relations (PR), but he allegedly gave up after finding over 500+ different versions. 1From the early 1900s to 1976, Rex F. Harlow, a well-respected expert on public relations, gathered around 500 different definitions of public relations (Cutlip et al. 2006). 2Morris, T., & Goldsworthy, S. (2008). From PR to propaganda. 97 – 111. https://doi.org/10.1007/978 – 0‑230 – 59485-2_7
Amongst so many definitions of public relations, here’s the one that I find to be most useful:
Public relations (PR) = the strategic use of communication to establish and sustain productive brand relationships with publics, stakeholders, and influencers. 3Silfwer, J. (2015, November 7). What is Public Relations? Doctor Spin | The PR Blog. https://doctorspin.net/what-is-public-relations/
Please note:
Publics = psychographic segments (who) with similar communication behaviours (how) formed around specific issues (why) impacting a brand (to whom). 4Silfwer, J. (2015, June 11). The Publics in Public Relations. Doctor Spin | The PR Blog. https://doctorspin.net/publics-in-public-relations/
Stakeholders = representatives of various vested interests directly or indirectly connected to a brand. 5Silfwer, J. (2021, January 5). The Stakeholders in Public Relations. Doctor Spin | The PR Blog. https://doctorspin.net/stakeholders-in-public-relations/
Influencers = independent content creators with influential platforms and followings of potential importance to a brand. 6Silfwer, J. (2020, January 15). The Influencers in Public Relations. Doctor Spin | The PR Blog. https://doctorspin.net/influencers-in-public-relations/
Learn more: Public Relations Definition
Alternative Public Relations Definitions
Here are a few additional definitions:
“Public relations is the strategic practice of influencing attitudes and behavior through communication, which seeks to create and maintain mutually beneficial relationships between an organization and its publics.”
— Public Relations Society of America
“Public relations is the art and social science of analyzing trends, predicting their consequences, counseling organizational leaders, and implementing planned programs of action, which will serve both the organization and the public interest.”
— IPR Commission on PR Education
“Public relations is the process of creating, building, and maintaining relationships with key stakeholders in order to achieve organizational goals and objectives.”
— Chartered Institute of Public Relations
“Public relations is an organizational function and a set of processes for managing communication between an organization and its publics.”
— International Association of Business Communicators
“Public relations is the management function which evaluates public attitudes, identifies the policies and procedures of an organization with the public interest, and plans and executes a program of action to earn public understanding and acceptance.”
— Institute for Public Relations
“Public relations is the management of communication between an organization and its publics, through the use of technology, social media, and other forms of communication to achieve mutual understanding, realize organizational goals, and serve the public interest.”
— The Global Alliance for Public Relations and Communication Management
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ANNOTATIONS
1 | From the early 1900s to 1976, Rex F. Harlow, a well-respected expert on public relations, gathered around 500 different definitions of public relations (Cutlip et al. 2006). |
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2 | Morris, T., & Goldsworthy, S. (2008). From PR to propaganda. 97 – 111. https://doi.org/10.1007/978 – 0‑230 – 59485-2_7 |
3 | Silfwer, J. (2015, November 7). What is Public Relations? Doctor Spin | The PR Blog. https://doctorspin.net/what-is-public-relations/ |
4 | Silfwer, J. (2015, June 11). The Publics in Public Relations. Doctor Spin | The PR Blog. https://doctorspin.net/publics-in-public-relations/ |
5 | Silfwer, J. (2021, January 5). The Stakeholders in Public Relations. Doctor Spin | The PR Blog. https://doctorspin.net/stakeholders-in-public-relations/ |
6 | Silfwer, J. (2020, January 15). The Influencers in Public Relations. Doctor Spin | The PR Blog. https://doctorspin.net/influencers-in-public-relations/ |