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Persuasion Definition, Meaning, and Ethics

Harness the power of rhetorical influence.

Cover photo: @jerrysilfwer

Explore the perยญsuaยญsion definยญiยญtion, meanยญing, and ethics.

Persuasion is a funยญdaยญmentยญal pubยญlic relaยญtions (PR) concept, serving as the cornerยญstone of many PR strategies and campaigns. 

Persuasion is the art and sciยญence of influยญenยญcing peopleโ€™s attiยญtudes, beliefs, and behaยญviours towards a parยญticยญuยญlar idea, cause, or product. 

Here we go:

Persuasion Definition

Persuasion is a term with negยญatยญive conยญnotaยญtions. However, we must all be perยญsuasยญive to get our mesยญsage across.

Persuasion = the delibยญerยญate effort to influยญence attiยญtudes, beliefs, behaยญviours, or decisions through reasยญonยญing, emoยญtionยญal appeal, or othยญer straยญtegic comยญmuยญnicยญaยญtion methods.

Please note: Persuasion is not about coaxยญing anyยญone into comยญpliยญance; thatโ€™s manipยญuยญlaยญtion or coerยญcion, not persuasion.

Learn more: Persuasion Definition, Meaning, and Ethics

Persuasion Meaning (With PR Examples)

Persuasion in pubยญlic relaยญtions (PR) is not about manipยญuยญlaยญtion or decepยญtion; instead, itโ€™s about presentยญing comยญpelยญling arguยญments and informยญaยญtion that resยญonยญate with the tarยญget audiยญence, encourยญaging them to see things from a parยญticยญuยญlar perยญspectยญive. Itโ€™s about creยญatยญing an engaยญging and conยญvinยญcing narยญratยญive that aligns with the audienceโ€™s valยญues and interests while advanยญcing an organisationโ€™s goals.

PR proยญfesยญsionยญals employ perยญsuaยญsion as a critยญicยญal tool to influยญence pubยญlic opinยญion. We careยญfully craft mesยญsages that appeal to the emoยญtions, valยญues, and needs of our stakeยญholdยญers, influยญenยญcers, and pubยญlics. We use storytelling, comยญpelยญling visuยญals, and othยญer perยญsuaยญsion techยญniques to make these mesยญsages more impactยญful. We also leverยญage the power of social proof, showยญcasยญing endorseยญments from respecยญted figยญures or testiยญmoยญniยญals from satยญisยญfied cusยญtomยญers to enhance the credยญibยญilยญity of our message. 

Moreover, PR proยญfesยญsionยญals use straยญtegic timยญing and placeยญment to ensure that our mesยญsages reach the audiยญence when they are most receptยญive. By skillยญfully applyยญing these and othยญer perยญsuasยญive techยญniques, we can sway pubยญlic opinยญion in favour of an organยญisaยญtion, enhanยญcing its repuยญtaยญtion and influence.

The power of perยญsuaยญsion lies in its abilยญity to conยญnect, engage, and influยญence. The tool transยญforms mesยญsages into comยญpelยญling narยญratยญives, brands into trusยญted names, and audiยญences into loyยญal communities.

PR Campaign: โ€œReal Beautyโ€ by Dove

One of the most sucยญcessยญful PR camยญpaigns that effectยญively used perยญsuaยญsion is Doveโ€™s โ€œReal Beautyโ€ camยญpaign. Launched in 2004, the camยญpaign sought to chalยญlenge the traยญdiยญtionยญal beauty standยญards porยญtrayed in the media and proยญmote a more inclusยญive definยญiยญtion of beauty. 

By feaยญturยญing women of difยญferยญent sizes, ages, and ethยญniยญcitยญies in their advertยญiseยญments, Dove appealed to the emoยญtions (pathos) of their pubยญlics and sparked a globยญal conยญverยญsaยญtion about body posยญitยญivยญity and self-esteem.

The camยญpaign also demonยญstrated Doveโ€™s comยญmitยญment to its brand valยญues (ethยญos) and presenยญted a comยญpelยญling arguยญment (logos) for redeยญfinยญing beauty.

The sucยญcess of the โ€œReal Beautyโ€ camยญpaign can be attribยญuted to sevยญerยญal factors:

  • Appeal to emoยญtion. The camยญpaign resยญonยญated with the audiยญence on an emoยญtionยญal level by addressยญing a wideยญspread conยญcern about body image and self-esteem.
  • Corporate social responsยญibยญilยญity (CSR). The camยญpaign estabยญlished Dove as a socially responsยญible brand that cares about its cusยญtomยญersโ€™ well-being, enhanยญcing its credยญibยญilยญity and trustworthiness.
  • Smart minorยญity. The camยญpaign presenยญted a perยญsuasยญive arguยญment for redeยญfinยญing beauty, chalยญlenยญging the status quo and encourยญaging the audiยญence to view beauty in a new light.

PR Campaign: โ€œShare a Cokeโ€ by Coca-Cola

Another notยญable example is the โ€œShare a Cokeโ€ camยญpaign by Coca-Cola. 

Launched in 2011 in Australia and later rolled out globยญally, the camยญpaign involved replaยญcing the Coca-Cola logo on bottles and cans with famยญous names, invitยญing conยญsumers to โ€œShare a Cokeโ€ with someone they know. This camยญpaign effectยญively used pathos by creยญatยญing a perยญsonยญal conยญnecยญtion with conยญsumers and logos by encourยญaging sharยญing, which aligns with the brandโ€™s valยญues of bringยญing people together.

The โ€œShare a Cokeโ€ camยญpaign was sucยญcessยญful due to its innovยญatยญive and perยญsonยญalยญised approach:

  • Personalisation. By putยญting conยญsumersโ€™ names on their products, Coca-Cola made them feel unique and recogยญnised, fosยญterยญing a solยญid emoยญtionยญal conยญnecยญtion with the brand.
  • Social capยญitยญal. The camยญpaign also tapped into the uniยญverยญsal human desire for conยญnecยญtion and sharยญing, which made it relatยญable and appealยญing to a broad audience.
  • Bandwagon effect. The camยญpaign genยญerยญated buzz on social media, with conยญsumers sharยญing picยญtures of their perยญsonยญalยญised Coke bottles and cans, thereby ampยญliยญfyยญing its reach and impact.

Learn more: Persuasion Definition, Meaning, and Ethics

Persuasion Ethics

Persuasion is about getยญting someone to comยญply because they want to. A manipยญuยญlatยญor always has his best self-interest in mind, whereยญas a perยญsuader must see the world through the eyes of others. 

Viv Segal

โ€œPR means telling the truth and workยญing ethยญicยญallyโ€‰โ€“โ€‰even when all the media want is headยญlines and all the pubยญlic wants is scapeยญgoats. Public relaยญtions fails when there is no integrity.โ€

Persuasion and Professional Integrity

To sucยญceed with perยญsuaยญsion techยญniques in pubยญlic relaยญtions, abide by these principles:

  • Tell the truth. Be transยญparยญent and honยญest in your comยญmuยญnicยญaยญtion to build trust and credยญibยญilยญity. Avoid makยญing exagยญgerยญated or false claims in your PR efforts. This can damยญage your credยญibยญilยญity and trustยญworยญthiยญness, posยญsibly leadยญing to legยญal issues. Always strive for honยญesty and transยญparยญency in your communications.
  • Know your audiยญence. Understanding your pubยญlics is paraยญmount when using perยญsuaยญsion in PR. Tailor your mesยญsage to resยญonยญate with their valยญues, needs, and conยญcerns. Use ethยญos, pathos, and logos to build a comยญpelยญling narยญratยญive. Ethos estabยญlishes credยญibยญilยญity and trust, pathos appeals to emoยญtions, and logos provides logicยญal reasยญonยญing. Remember, authenยญtiยญcity is critical.
  • Monitor the media. Monitor and evalยญuยญate the effectยญiveยญness of your PR efforts regยญuยญlarly. Use anaยญlytยญics tools to track key metยญrics and gain insights into your audienceโ€™s behaยญviour and prefยญerยญences. Listen to your audienceโ€™s feedยญback and conยญcerns and respond promptly and respectยญfully. This will help you refine your PR strategies and make them more effective.
  • Respect the conยญtext. Be mindยญful of culยญturยญal difยญferยญences and sensยญitยญivยญitยญies when comยญmuยญnicยญatยญing with a diverse audiยญence. What works in one culยญture may not work in anothยญer, and speยญcifยญic mesยญsages may be perยญceived as offensยญive or inappropriate.
  • Connect through storยญies. Leverage storytelling to make your mesยญsage more engaยญging and memยญorยญable. Stories are inherยญently perยญsuasยญive and can help you conยญnect deeply with your audience.
  • Stay conยญsistยญent. Itโ€™s cruยญcial to mainยญtain a conยญsistยญent brand voice across all comยญmuยญnicยญaยญtion chanยญnels. This helps reinยญforce your brand idenยญtity and makes your mesยญsage more recogยญnisยญable and impactยญful. One of the most comยญmon misยญtakes is not havยญing a clear and conยญsistยญent mesยญsage. Ensure all comยญmuยญnicยญaยญtions align with your brand valยญues and objectยญives to avoid this.
  • Speak through action. Donโ€™t ignore negยญatยญive feedยญback or crises. Address them promptly and proยญfesยญsionยญally, and use them as opporยญtunยญitยญies to demonยญstrate your comยญmitยญment to cusยญtomยญer serยญvice and conยญtinuยญous improvement.

Please note: Persuasion is not about coaxยญing anyยญone into comยญpliยญance; thatโ€™s manipยญuยญlaยญtion or coerยญcion, not persuasion.

Be a perยญsuader. Not a manipulator.

Learn more: Persuasion Definition, Meaning, and Ethics

Ethos, Pathos, and Logos: Three Modes of Persuasion

Ethos, pathos, and logos are three modes of perยญsuaยญsion recogยญnised since ancient Greece, and they play an essenยญtial role in pubยญlic relations. 

โ€œAristotleโ€™s three modes of rhetยญorยญicยญal perยญsuaยญsion are ethยญos, pathos, and logos, which are based on morยญal comยญpetยญence, emoยญtionยญal appeal, and reasยญon.โ€
Source: Sino-US English Teaching 1Lin, W. (2019). Three Modes of Rhetorical Persuasion. Sino-US English Teaching. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹7โ€‹2โ€‹6โ€‹5โ€‹/โ€‹1โ€‹539โ€‰โ€“โ€‰8072โ„2019.03.003

Ethos Pathos Logos - Persuasion - Doctor Spin - The PR Blog
Three modes of persuasion.

In PR, these three modes of perยญsuaยญsion are often comยญbined to creยญate comยญpelยญling mesยญsages that resยญonยญate with the audiยญence on mulยญtiple levels. 2Modes of perยญsuaยญsion. (2023, September 27). In Wikipedia. https://โ€‹enโ€‹.wikiโ€‹peโ€‹diaโ€‹.org/โ€‹wโ€‹iโ€‹kโ€‹iโ€‹/โ€‹Mโ€‹oโ€‹dโ€‹eโ€‹sโ€‹_โ€‹oโ€‹fโ€‹_โ€‹pโ€‹eโ€‹rโ€‹sโ€‹uโ€‹aโ€‹sโ€‹ion

  • Ethos. This mode of perยญsuaยญsion refers to the comยญmuยญnicยญatยญorโ€™s credยญibยญilยญity or ethยญicยญal appeal, which can be estabยญlished by demonยญstratยญing expertยญise, integยญrity, and goodwill.
  • Pathos. This mode of perยญsuaยญsion perยญtains to emoยญtionยญal appeal, which involves stirยญring the audienceโ€™s feelยญings to sway their opinยญions or actions.
  • Logos. This mode of perยญsuaยญsion is the logicยญal appeal, which relies on presentยญing sound arguยญments and evidยญence to conยญvince the audience.

By underยญstandยญing and applyยญing the prinยญciples of ethยญos, pathos, and logos, PR proยญfesยญsionยญals can craft mesยญsages that resยญonยญate deeply with their audiยญence, drivยญing action and fosยญterยญing lastยญing relationships.

Learn more: Ethos, Pathos, and Logos in Public Relations


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Jerry Silfwer
Jerry Silfwerhttps://doctorspin.net/
Jerry Silfwer, alias Doctor Spin, is an awarded senior adviser specialising in public relations and digital strategy. Currently CEO at Spin Factory and KIX Communication Index. Before that, he worked at Whispr Group NYC, Springtime PR, and Spotlight PR. Based in Stockholm, Sweden.

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