Doctor SpinThe PR BlogPR TheoriesEcho Chambers: Algorithmic Confirmation Bias

Echo Chambers: Algorithmic Confirmation Bias

Undermining societyโ€™s ability to have informed, rational debates.

Cover photo: @jerrysilfwer

Echo chamยญbers threaten informed, rationยญal debate.

โ€œAlgorithmic fragยญmentยญaยญtionโ€ could long-term underยญmine the demoยญcratยญic proยญcess, as our sociยญetยญies slowly lose their abilยญity to allow informed, rationยญal debates based on a shared underยญstandยญing of reality.

What do we know about echo chambers?

Here we go:

Echo Chambers on Digital Platforms

Echo chamยญbers, ampยญliยญfied by conยญfirmยญaยญtion bias and media logic, pose a sigยญniยญficยญant sociยญetยญal probยญlem. They creยญate envirยญonยญments where indiยญviduยญals are exposed primarยญily to opinยญions and informยญaยญtion that reinยญforce their existยญing beliefs, leadยญing to a narยญrow, often disยญtorยญted worldview. 

โ€œEcho chamยญbers in social media conยญtribยญute to the virยญal spread of misยญinยญformยญaยญtion by actยญing as iniยญtial bandยญwagยญons for comยญplex conยญtaยญgions.โ€
Source: PLoS ONE 1Tรถrnberg, P. (2018). Echo chamยญbers and virยญal misยญinยญformยญaยญtion: Modeling fake news as comยญplex conยญtaยญgion. PLoS ONE, 13. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹3โ€‹7โ€‹1โ€‹/โ€‹jโ€‹oโ€‹uโ€‹rโ€‹nโ€‹aโ€‹lโ€‹.โ€‹pโ€‹oโ€‹nโ€‹eโ€‹.โ€‹0โ€‹2โ€‹0โ€‹3โ€‹958

In echo chamยญbers, critยญicยญal thinkยญing and exposยญure to diverse perยญspectยญives are limยญited, which can conยญtribยญute to spreadยญing misยญinยญformยญaยญtion and entrenchยญing extremยญist views. 2Silfwer, J. (2018, August 6). How To Fight Populism. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹hโ€‹oโ€‹wโ€‹-โ€‹tโ€‹oโ€‹-โ€‹fโ€‹iโ€‹gโ€‹hโ€‹tโ€‹-โ€‹pโ€‹oโ€‹pโ€‹uโ€‹lโ€‹iโ€‹sm/

โ€œEcho chamยญbers are not just spaces where opinยญions are excluded, but also spaces where beliefs are reinยญforced, conยญtribยญutยญing to misยญinยญformยญaยญtion and colยญlabยญorยญatยญive resยญistยญance.โ€
Source: Episteme 3Elzinga, B. (2020). Echo Chambers and Audio Signal Processing. Episteme, 19, 373โ€‰โ€”โ€‰393. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹1โ€‹7โ€‹/โ€‹eโ€‹pโ€‹iโ€‹.โ€‹2โ€‹0โ€‹2โ€‹0โ€‹.33

Such isolยญaยญtion can intensiยญfy ideoยญloยญgicยญal polarยญisaยญtion, diminยญishยญing the opporยญtunยญity for conยญstructยญive diaยญlogue and underยญstandยญing between difยญferยญent groups. 

Echo chamยญbers can underยญmine the demoยญcratยญic proยญcess by creยญatยญing fragยญmenยญted pubยญlics, each with its own โ€˜factsโ€™ and interยญpretยญaยญtions, makยญing conยญsensus and colยญlabยญorยญatยญive probยญlem-solvยญing increasยญingly challenging. 

โ€œEcho chamยญbers and epiยญstemยญic bubbles are disยญtinct social epiยญstemยญic pheยญnomยญena, and addressยญing them requires disยญtinct interยญvenยญtions.โ€
Source: Episteme 4Nguyen, C. (2018). ECHO CHAMBERS AND EPISTEMIC BUBBLES. Episteme, 17, 141โ€‰โ€”โ€‰161. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹1โ€‹7โ€‹/โ€‹eโ€‹pโ€‹iโ€‹.โ€‹2โ€‹0โ€‹1โ€‹8โ€‹.32

Learn more: Echo Chambers: Algorithmic Confirmation Bias

Bandwagons for Fake News

Echo chamยญbers on social platยญforms present a comยญplex chalยญlenge in todayโ€™s interยญconยญnecยญted world. These echo chamยญbers occur when indiยญviduยญals are exposed primarยญily to viewยญpoints and informยญaยญtion that align with and reinยญforce their existยญing beliefs, leadยญing to a homoยญgenยญised and often disยญtorยญted perยญcepยญtion of reality. 

This pheยญnomenยญon is exacerยญbated by conยญfirmยญaยญtion bias, where users selectยญively conยญsume conยญtent that conยญfirms their preยญconยญcepยญtions, furยญther entrenchยญing their views. These echo chamยญbers can act as cataยญlysts for the virยญal spread of misยญinยญformยญaยญtion, effectยญively serving as โ€œiniยญtial bandยญwagยญonsโ€ for comยญplex conยญtaยญgions of fake news. 

As these echo chamยญbers limยญit exposยญure to diverse perยญspectยญives and critยญicยญal thinkยญing, they become ferยญtile grounds for misยญinยญformยญaยญtion and the growth of extremยญist ideoยญloยญgies. The ampยญliยญficยญaยญtion of speยญcifยญic viewยญpoints at the expense of othยญers not only narยญrows the specยญtrum of disยญcourse but also conยญtribยญutes to the polarยญisaยญtion of sociยญety, creยญatยญing diviยญsions that are hard to bridge.

Echo Chambers and Algorithms

The role of social media algorithms in creยญatยญing and susยญtainยญing echo chamยญbers is sigยญniยญficยญant. Social media platยญforms use sophยญistยญicยญated algorithms to curยญate and present conยญtent based on user prefยญerยญences, behaยญviours, and interactions. 

These algorithms are designed to maxยญimยญise engageยญment, often by showยญing users conยญtent most likely resยญonยญates with them. While this can creยญate a more perยญsonยญalยญised and engaยญging user experยญiยญence, it also inadยญvertยญently reinยญforces echo chambers. 

As users engage with cerยญtain types of conยญtent, the algorithms feed them more of the same, creยญatยญing a feedยญback loop that furยญther isolยญates users in their ideoยญloยญgicยญal bubbles. This proยญcess limยญits the diversity of conยญtent presenยญted to users and makes it chalยญlenยญging for them to encounter informยญaยญtion that chalยญlenges their viewpoints. 

The effect is a digitยญal envirยญonยญment where beliefs are unchalยญlenged and actยญively reinยญforced, conยญtribยญutยญing to colยญlectยญive resยญistยญance to alternยญatยญive perยญspectยญives and fosยญterยญing misinformation.

Undermining a Rational Debate

The implicยญaยญtions of echo chamยญbers and algorithm-drivยญen conยญtent curยญaยญtion are far-reachยญing, parยญticยญuยญlarly in the conยญtext of demoยญcratยญic proยญcesses and sociยญetยญal coheยญsion. Echo chamยญbers are disยญtinct pheยญnomยญena that require difยญferยญent interventions. 

Echo chamยญbers can fragยญment pubยญlics into sepยญarยญate groups, each with its own set of โ€˜factsโ€™ and interยญpretยญaยญtions, makยญing it increasยญingly difยญfiยญcult to engage in colยญlabยญorยญatยญive probยญlem-solvยญing. This fragยญmentยญaยญtion poses a threat to the demoยญcratยญic proยญcess, as it underยญmines the abilยญity of a sociยญety to have informed, rationยญal debates based on a shared underยญstandยญing of reality. 

Addressing the chalยญlenges posed by echo chamยญbers and the role of algorithms in their perยญpetuยญation is essenยญtial for fosยญterยญing informed, inclusยญive, and critยญicยญally engaged pubยญlics. It requires awareยญness and conยญcerยญted efforts by indiยญviduยญals, social media platยญforms, news organยญisaยญtions, and poliยญcyยญmakers to proยญmote exposยญure to diverse viewยญpoints (not just difยญferยญences in physยญicยญal appearยญances) and encourยญage critยญicยญal thinkยญing in this wired world of ours.

Confirmation Bias in the News Media

Cognitive bias in the media presents a sigยญniยญficยญant issue because it can skew the presentยญaยญtion and interยญpretยญaยญtion of news, leadยญing to a disยญtorยญted underยญstandยญing of events and issues among the public. 

โ€œConfirmation bias, the tendยญency to conยญsume news that conยญfirms pre-existยญing attiยญtudes and beliefs, can conยญtribยญute to the spread of false news on digitยญal platยญforms.โ€
Source: Digital Journalism 5Ling, R. (2020). Confirmation Bias in the Era of Mobile News Consumption: The Social and Psychological Dimensions. Digital Journalism, 8, 596โ€‰โ€”โ€‰โ€ฆ Continue readยญing

When media conยญtent is influยญenced by biasesโ€‰โ€”โ€‰such as conยญfirmยญaยญtion bias, senยญsaยญtionยญalยญism, or media logicโ€‰โ€”โ€‰it tends to favour cerยญtain narยญratยญives or perยญspectยญives, often at the expense of a balยญanced and comยญpreยญhensยญive view. 

This selectยญive repยญresยญentยญaยญtion can reinยญforce pre-existยญing beliefs among audiยญences, conยญtribยญutยญing to the polarยญizยญaยญtion of pubยญlic opinยญion. It also hampers critยญicยญal thinkยญing, as people are less exposed to diverse viewยญpoints and more likely to accept biased informยญaยญtion as truth. 

โ€œConfirmation bias is a cogยญnitยญive bias in which indiยญviduยญals tend to focus on informยญaยญtion that supยญports their existยญing beliefs, while overยญlookยญing conยญtraยญdictยญory informยญaยญtion.โ€
Source: Encyclopedia of the Sciences of Learning 6Barry, P., & Tribe, L. (2009). Confirmation bias. Encyclopedia of the Sciences of Learning. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹0โ€‹7โ€‹/โ€‹978โ€‰โ€“โ€‰1โ€‘4419โ€‰โ€“โ€‰1428-6_2086

Confirmation bias in media reportยญing can perยญpetuยญate steยญreoยญtypes and misยญinยญformยญaยญtion, influยญenยญcing pubยญlic opinยญion and policy decisions based on incomยญplete or skewed information. 

In an era where media plays a cruยญcial role in shapยญing sociยญetยญal disยญcourse, cogยญnitยญive biases underยญmine the credยญibยญilยญity and trustยญworยญthiยญness of media outยญlets. It poses a broadยญer chalยญlenge to informed decision-makยญing and demoยญcratยญic proยญcesses in society.

Confirmation bias, ampยญliยญfied by social media algorithms and media logic, segregยญates online comยญmunitยญies into isolยญated informยญaยญtion bubblesโ€‰โ€”โ€‰echo chambers. 

Learn more: Confirmation Bias in Media: The Echo Chamber Challenge

The Media Polarisation Model

We often hear how the media cliยญmate is โ€œpolarยญisedโ€โ€‰โ€”โ€‰a known and reasยญonยญably well-underยญstood effect of clasยญsic media logic.

It also seems true that social media logic has ampยญliยญfied the effects of polarยญisaยญtion by groupยญing people into echo chamยญbers where conยญfirmยญaยญtion bias, conยญverยญsion theยญory, and the hosยญtile media effect are allowed to roam freely without any checks and balances.

โ€œPolitical elites, parยญtisยญan media, and social media conยญtribยญute to sociยญetยญal-level politยญicยญal polarยญizยญaยญtion, leadยญing to misยญperยญcepยญtions of diviยญsion among the electยญorยญate and fuelยญing animยญosยญity and actuยญal ideoยญloยญgicยญal polarยญizยญaยญtion over time.โ€
Source: Current Opinion in Behavioral Sciences 7Wilson, A., Parker, V., & Feinberg, M. (2020). Polarization in the conยญtemยญporยญary politยญicยญal and media landยญscape. Current Opinion in Behavioral Sciences, 34, 223โ€‰โ€“โ€‰228. โ€ฆ Continue readยญing

More proยญfoundly, media polarยญisaยญtion is probยญlemยญatยญic because it draws false lines between extremes that arenโ€™t necesยญsarยญily perยญpenยญdicยญuยญlar. These โ€œfalse linesโ€ will force othยญerยญwise balยญanced media conยญsumers to place themยญselves between the media-sugยญgesยญted extremes.

The Media Polarisation Model - Doctor Spin - The PR Blog - Version 1
The Media Polarisation Model (Version 1). Both extreme posยญiยญtions are at the maxยญimยญum disยญtance from the centre of the issue, but that doesnโ€™t mean that the media porยญtrayยญal of โ€œopposยญing extremesโ€ are perยญpenยญdicยญuยญlar to each othยญer. Often, extreme views can be simยญilยญar desยญpite being described by the media as opposยญites. A โ€œmiddle groundโ€ between two such extremes can be quite far from the centre of the issue, too.

At the extremes, sheltered by the social safety of a like-minded peer group (i.e. echo chamยญber), itโ€™s posยญsible to disยญregยญard opposยญing evidยญence as โ€œattacksโ€ on their posยญiยญtion. As the ampยญliยญficยญaยญtion hypoยญthesยญis states, any such attacks will only strengthen the posยญiยญtion of the extremes.

  • The harder you attack someone verbally, the more you conยญvince them of their belief, not yours.

The Post-Truth Zone

The ampยญliยญficยญaยญtion hypoยญthesยญis susยญtains a โ€œPost-Truth Zoneโ€ at the extremes through media polarยญisaยญtion. If a) the zone is wide enough and b) the extremes are sufยญfiยญciently close to each othยญer, the forced โ€œbalยญancedโ€ posยญiยญtion between them will also resยญult in the โ€œPost-Truthโ€ Zone.

โ€œPost-truth is a sociยญetยญal pheยญnomenยญon, influยญenced by the expectยญaยญtion that honยญesty is the default posยญiยญtion, and the pubยญlic tolยญerยญance of inacยญcurยญate and undefenยญded allegยญaยญtions in politยญics.โ€
Source: Nature 8Higgins, K. (2016). Post-truth: a guide for the perยญplexed. Nature, 540, 9โ€‰โ€“โ€‰9. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹3โ€‹8โ€‹/โ€‹5โ€‹4โ€‹0โ€‹0โ€‹09a

The Media Polarisation Model - Doctor Spin - The PR Blog - Version 2
The Media Polarisation Model (Version 2). Once a peer group with extreme posยญiยญtions reach critยญicยญal mass, theyโ€™ll be more likely to reinยญforce their belief when quesยญtioned rationยญally. This creยญates a โ€œPost-Truthโ€ Zone the furยญthest away from the issueโ€™s centreโ€‰โ€”โ€‰where even a โ€œbalยญancedโ€ posยญiยญtion might land.

Since the forced โ€œbalยญancedโ€ posยญiยญtion will have a hard time shelยญterยญing anyยญone from our fear of social isolยญaยญtion, the spirยญal of silence parยญtially explains why extremes are so effectยญive in silenยญcing the majorยญity of othยญerยญwise balยญanced media conยญsumers. 9Silfwer, J. (2020, June 4). The Spiral of Silence. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹sโ€‹pโ€‹iโ€‹rโ€‹aโ€‹lโ€‹-โ€‹oโ€‹fโ€‹-โ€‹sโ€‹iโ€‹lโ€‹eโ€‹nโ€‹ce/

  • Some feel pushed by the media to choose between two equally outยญlandยญish extremesโ€‰โ€”โ€‰or settle for an equally uncomยญfortยญable middle ground.

More often than not, in a post-truth sociยญety, havยญing no opinยญion sudยญdenly seems like the only rationยญal escape.

Normalize not having an opinion.
Normalise not havยญing an opinยญion, please.

The iron preยญscripยญtion (menยญtal modยญel). Senior advisor Charlie Munger argued: โ€œI have what I call an โ€˜iron preยญscripยญtionโ€™ that helps me keep sane when I natยญurยญally drift toward preยญferยญring one ideoยญlogy over anothยญer. I feel that Iโ€™m not entitled to have an opinยญion unless I can state the arguยญments against my posยญiยญtion betยญter than the people who are in opposยญiยญtion. I think that I am qualยญiยญfied to speak only when Iโ€™ve reached that stateโ€ (Knodell, 2016). 10Knodell, P. A. (2016). All I want to know is where Iโ€™m going to die so Iโ€™ll nevยญer go there: Buffett & Munger โ€“ A study in simยญpliยญcity and uncomยญmon, comยญmon sense. PAK Publishing.

Learn more: The Media Polarisation Model

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1 Tรถrnberg, P. (2018). Echo chamยญbers and virยญal misยญinยญformยญaยญtion: Modeling fake news as comยญplex conยญtaยญgion. PLoS ONE, 13. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹3โ€‹7โ€‹1โ€‹/โ€‹jโ€‹oโ€‹uโ€‹rโ€‹nโ€‹aโ€‹lโ€‹.โ€‹pโ€‹oโ€‹nโ€‹eโ€‹.โ€‹0โ€‹2โ€‹0โ€‹3โ€‹958
2 Silfwer, J. (2018, August 6). How To Fight Populism. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹hโ€‹oโ€‹wโ€‹-โ€‹tโ€‹oโ€‹-โ€‹fโ€‹iโ€‹gโ€‹hโ€‹tโ€‹-โ€‹pโ€‹oโ€‹pโ€‹uโ€‹lโ€‹iโ€‹sm/
3 Elzinga, B. (2020). Echo Chambers and Audio Signal Processing. Episteme, 19, 373โ€‰โ€”โ€‰393. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹1โ€‹7โ€‹/โ€‹eโ€‹pโ€‹iโ€‹.โ€‹2โ€‹0โ€‹2โ€‹0โ€‹.33
4 Nguyen, C. (2018). ECHO CHAMBERS AND EPISTEMIC BUBBLES. Episteme, 17, 141โ€‰โ€”โ€‰161. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹1โ€‹7โ€‹/โ€‹eโ€‹pโ€‹iโ€‹.โ€‹2โ€‹0โ€‹1โ€‹8โ€‹.32
5 Ling, R. (2020). Confirmation Bias in the Era of Mobile News Consumption: The Social and Psychological Dimensions. Digital Journalism, 8, 596โ€‰โ€”โ€‰604. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹8โ€‹0โ€‹/โ€‹2โ€‹1โ€‹6โ€‹7โ€‹0โ€‹8โ€‹1โ€‹1โ€‹.โ€‹2โ€‹0โ€‹2โ€‹0โ€‹.โ€‹1โ€‹7โ€‹6โ€‹6โ€‹987
6 Barry, P., & Tribe, L. (2009). Confirmation bias. Encyclopedia of the Sciences of Learning. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹0โ€‹7โ€‹/โ€‹978โ€‰โ€“โ€‰1โ€‘4419โ€‰โ€“โ€‰1428-6_2086
7 Wilson, A., Parker, V., & Feinberg, M. (2020). Polarization in the conยญtemยญporยญary politยญicยญal and media landยญscape. Current Opinion in Behavioral Sciences, 34, 223โ€‰โ€“โ€‰228. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹3โ€‹1โ€‹2โ€‹3โ€‹4โ€‹/โ€‹oโ€‹sโ€‹fโ€‹.โ€‹iโ€‹oโ€‹/โ€‹yโ€‹qโ€‹vzc
8 Higgins, K. (2016). Post-truth: a guide for the perยญplexed. Nature, 540, 9โ€‰โ€“โ€‰9. https://โ€‹doiโ€‹.org/โ€‹1โ€‹0โ€‹.โ€‹1โ€‹0โ€‹3โ€‹8โ€‹/โ€‹5โ€‹4โ€‹0โ€‹0โ€‹09a
9 Silfwer, J. (2020, June 4). The Spiral of Silence. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹sโ€‹pโ€‹iโ€‹rโ€‹aโ€‹lโ€‹-โ€‹oโ€‹fโ€‹-โ€‹sโ€‹iโ€‹lโ€‹eโ€‹nโ€‹ce/
10 Knodell, P. A. (2016). All I want to know is where Iโ€™m going to die so Iโ€™ll nevยญer go there: Buffett & Munger โ€“ A study in simยญpliยญcity and uncomยญmon, comยญmon sense. PAK Publishing.
Jerry Silfwer
Jerry Silfwerhttps://doctorspin.net/
Jerry Silfwer, alias Doctor Spin, is an awarded senior adviser specialising in public relations and digital strategy. Currently CEO at Spin Factory and KIX Communication Index. Before that, he worked at Kaufmann, Whispr Group, Springtime PR, and Spotlight PR. Based in Stockholm, Sweden.

The Cover Photo

The cover photo isn't related to public relations obviously; it's just a photo of mine. Think of it as a 'decorative diversion', a subtle reminder that it's good to have hobbies outside work.

The cover photo has

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Echo chambers undermine societyโ€™s ability to have informed, rational debates.
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Echo chambers threaten informed, rational debate.
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โ€œAlgorithmic fragmentationโ€ could long-term undermine the democratic process, as our societies slowly lose their ability to allow informed, rational debates based on a shared understanding of reality.
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Echo chambers, amplified by confirmation bias and media logic, pose a significant problem in society.
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In echo chambers, critical thinking and exposure to diverse perspectives are limited, which can contribute to spreading misinformation and entrenching extremist views.
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Isolation can intensify ideological polarisation, diminishing the opportunity for constructive dialogue and understanding between different groups.
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Echo chambers occur when individuals are exposed primarily to viewpoints and information that align with and reinforce their existing beliefs, leading to a homogenised and often distorted perception of reality.
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As these echo chambers limit exposure to diverse perspectives and critical thinking, they become fertile grounds for misinformation and the growth of extremist ideologies.
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As users engage with certain types of content, the algorithms feed them more of the same, creating a feedback loop that further isolates users in their ideological bubbles.

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