PR must adapt — or die.
The traditional public relations industry must act.
Today, we consume more social media than traditional news media. We get more news from our social media feeds than from news outlets directly.
The classic PR argument that publicity is more credible than advertising might still hold, but is the news media more engaging than peer-to-peer communication?
I doubt it.
As we choose our future as public relations professionals, we must realise that the internet and its algorithms are more powerful than a few (or many) newspapers.
And traditional print media will struggle to make a comeback:
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The Electronic Age
Human culture is often described based on our access to production technologies (i.e. Stone Age, Bronze Age, Iron Age).
According to Marshall McLuhan and the Toronto School of Communication Theory, a better analysis would be to view societal development based on the prominence of emerging communications technologies.
McLuhan suggests dividing human civilisation into four epochs:
“The Gutenberg Galaxy is a landmark book that introduced the concept of the global village and established Marshall McLuhan as the original ‘media guru’, with more than 200,000 copies in print.”
Source: Modern Language Review 1McLuhan, M. (1963). The Gutenberg galaxy: the making of typographic man. Modern Language Review, 58, 542. https://doi.org/10.2307/3719923
As a PR professional and linguist, I subscribe to the concept of the Electronic Age. The point is that society is unlikely to revert to the Gutenberg Galaxy.
Thus, digital-first is the way for public relations, too.
Read also: Digital-First is the Way
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Digital-first is no longer a matter of perspective — it’s a promise.
Many industry colleagues consider me a specialist in digital communication, but that’s not right; I’m just a public relations professional who knows as much about the internet as I do about journalism.
And we must take this new media logic to heart quickly.
All of us, not just a few specialists.
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The Digital Transformation of PR
The biggest challenge in modern public relations is the constantly changing media landscape. With the proliferation of social media, the rise of fake news, and the decline of traditional journalism, it can be difficult for organisations to control the spread of information and protect their reputations.
When Brian Solis and Deirdre Breakenridge published Putting the Public Back in Public Relations: How Social Media Is Reinventing the Aging Business of PR in 2009, it proposed how PR should embrace the digital-first media landscape and elevate our profession to new heights. 2Solis, B. & D. Breakenridge (2009, February 1). Putting the Public Back in Public Relations: How Social Media Is Reinventing the Aging Business of PR. Amazon.com: Books. … Continue reading
Public relations professionals must be strategic and proactive in their approach and must be able to adapt to new technologies and platforms to communicate with their publics effectively.
“The authors argue that earlier paradigms are mostly inadequate in addressing the needs of a 21st Century in which communication technology is creating rapid globalization while it is dangerously exacerbating the tensions of multiculturalism. Through a critical discussion of prior assumptions and paradigms in public relations scholarship, the authors underline the need for public relations to revitalize and bring its body of knowledge into the 21st Century. The authors posit and discuss how the community-building theory originally espoused by Kruckeberg and Starck (1988) and modified in subsequent scholarship can provide a viable departure point toward developing new approaches to research about and practice of public relations that can take into account the dynamic environment wrought by changes in communication technology.”
Source: Public Relations Review 3Valentini, C., Kruckeberg, D., & Starck, K. (2012). Public relations and community: A persistent covenant. Public Relations Review, 38(5), 873 – 879. https://doi.org/10.1016/j.pubrev.2012.06.001
The biggest challenge in PR is ensuring that our profession keeps up with new communication technology and stays valuable and relevant as a business function.
Learn more: PR Must Adapt (Or Die)
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Digital-first is something all public relations professionals must take into serious consideration.
If we allow the world to see us as old-school flacks, we’ll slowly fade into oblivion while digital specialists take over our work.
ANNOTATIONS
| 1 | McLuhan, M. (1963). The Gutenberg galaxy: the making of typographic man. Modern Language Review, 58, 542. https://doi.org/10.2307/3719923 |
|---|---|
| 2 | Solis, B. & D. Breakenridge (2009, February 1). Putting the Public Back in Public Relations: How Social Media Is Reinventing the Aging Business of PR. Amazon.com: Books. https://www.amazon.com/dp/0137150695?tag=pr200f-20&camp=14573&creative=327641&linkCode=as1&creativeASIN=0137150695&adid=02J76YW6R9GXVRCCJJM0& |
| 3 | Valentini, C., Kruckeberg, D., & Starck, K. (2012). Public relations and community: A persistent covenant. Public Relations Review, 38(5), 873 – 879. https://doi.org/10.1016/j.pubrev.2012.06.001 |
