What is Parkinson’s Law and the Law of Triviality?
Our collective engagement tends to be biased towards the understandable, relatable, and manageable.
This bias might have serious implications for internal communications and communicative leadership. As PR professionals, we must observe “Communicative Discipline.”
So, what’s Parkinson’s Law?
And what’s the Law of Triviality?
And what do bike sheds have to do with anything?
Here we go:
The Bike Shed Story
Ponder the following story:
Once, a committee was formed to oversee the construction of a new nuclear power plant, a project of monumental importance and complexity. The committee, composed of esteemed community members, reviewed and approved the various aspects of the plant’s design.
The day came for a crucial meeting, and the committee gathered in the town hall. The first item on the agenda was the nuclear reactor itself. The engineer presented intricate plans and detailed safety protocols. However, the members, not well-versed in nuclear physics, were overwhelmed by the technical jargon and complex diagrams. Nods were exchanged, and without much discussion, the plans for the reactor were approved.
Next on the agenda was a seemingly minor item: constructing a bike shed for the plant’s employees. The moment the bike shed was mentioned, the room buzzed to life. Everyone had an opinion! “What material should we use for the shed?” one member asked. “Wood is too weak; it should be steel,” said another. “But steel is too costly and impersonal; how about a nice red brick?” chimed in a third.
The debate raged on. Members argued over the colour, the style of the roof, and even the type of lock for the door. The conversation went in circles, with every minute detail scrutinized and deliberated. Time ticked away, and the meeting that had swiftly approved a complex nuclear reactor spent hours on the bike shed.
As the sun set, the committee finally agreed on the perfect bike shed. They left the meeting feeling satisfied and productive. Little did they realise they had fallen prey to Parkinson’s Law of Triviality, focusing their energies on the trivial and understandable. At the same time, the complex and truly significant decision had passed by almost unnoticed.
The Law of Triviality
The story of the bike shed is based on a fictional committee’s deliberations about a nuclear power plant.
The Law of Triviality (Bike Shed Effect, Bicycle-Shed Effect, and Bike-Shedding) argues that members of an organization give disproportionate weight to trivial issues — and that tasks will fill up their allotted time — however long that amount of time be. It provides insight into internal communications in complex organisations.
British naval historian and author Cyril Northcote Parkinson describes how a committee tasked with approving plans for a nuclear power plant spends most of its time discussing relatively trivial and easy-to-grasp issues, such as what materials to use for a staff bike shed, rather than focusing on the more complex aspects of the nuclear power plant itself. 1Law of triviality. (2023, December 23). In Wikipedia. https://en.wikipedia.org/wiki/Law_of_triviality
The Bike Shed Effect is a metaphor for the tendency of both organisations and individuals to give disproportionate weight to trivial issues while neglecting more important ones.
Parkinson’s Law
The observation that work expands to fill the time available for its completion is known as Parkinson’s Law. Like The Law of Triviality, Parkinson’s Law was presented by Parkinson in an article for “The Economist” (1955) and later in his book “Parkinson’s Law: The Pursuit of Progress” (1957). 2Parkinson, C. N. (1955, November 19). Parkinson’s Law. Time Magazine. 3Parkinson, C. N. (1957). Parkinson’s Law: The Pursuit of Progress. John Murray.
Parkinson’s Law observes that as the amount of time allocated to a task increases, the complexity and the level of bureaucracy involved in the task also tend to increase. 4Parkinson’s law. (2023, December 23). In Wikipedia. https://en.wikipedia.org/wiki/Parkinson%27s_law
In other words, tasks essentially swell in perceived importance and complexity directly related to the time allotted for completion. 5Descamps, Ambroise, Sébastien Massoni, and Lionel Page. (2021, March 29). Learning to Hesitate. SocArXiv. https://doi:10.31235/osf.io/6fa5q
The “swelling of tasks” is observed in internal communications where attention to minor details overshadows more significant matters, usually because the minor details are easier to understand and discuss. 6Busy work. (2023, December 15). In Wikipedia. https://en.wikipedia.org/wiki/Busy_work
Communicative Discipline in Organisations
Parkinson’s Law and The Law of Triviality highlight a human tendency to manage time and effort in ways that aren’t always the most efficient but rather are influenced by the time perceived as available.
Here are five key learnings for internal communication and communicative leadership based on Parkinson’s Law and the Law of Triviality: 7Silfwer, J. (2023, December 24). Parkinson’s Law & The Law of Triviality (Bike Shed Effect). Doctor Spin | the PR Blog. https://doctorspin.net/parkinsons-law/
As a PR advisor, I refer to these principles as communicative discipline. 11Silfwer, J. (2023, December 24). Parkinson’s Law & The Law of Triviality (Bike Shed Effect). Doctor Spin | The PR Blog. https://doctorspin.net/parkinsons-law/
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ANNOTATIONS
1 | Law of triviality. (2023, December 23). In Wikipedia. https://en.wikipedia.org/wiki/Law_of_triviality |
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2 | Parkinson, C. N. (1955, November 19). Parkinson’s Law. Time Magazine. |
3 | Parkinson, C. N. (1957). Parkinson’s Law: The Pursuit of Progress. John Murray. |
4 | Parkinson’s law. (2023, December 23). In Wikipedia. https://en.wikipedia.org/wiki/Parkinson%27s_law |
5 | Descamps, Ambroise, Sébastien Massoni, and Lionel Page. (2021, March 29). Learning to Hesitate. SocArXiv. https://doi:10.31235/osf.io/6fa5q |
6 | Busy work. (2023, December 15). In Wikipedia. https://en.wikipedia.org/wiki/Busy_work |
7 | Silfwer, J. (2023, December 24). Parkinson’s Law & The Law of Triviality (Bike Shed Effect). Doctor Spin | the PR Blog. https://doctorspin.net/parkinsons-law/ |
8 | Silfwer, J. (2023, December 30). Split Sessions: Recognition, Rewards, and Feedback. Doctor Spin | The PR Blog. https://doctorspin.net/split-sessions/ |
9 | Silfwer, J. (2020, May 23). Corporate Cringe. Doctor Spin | The PR Blog. https://doctorspin.net/corporate-cringe/ |
10 | Silfwer, J. (2015, October 9). The Platitude Sickness: The Trash of Corporate Writing. Doctor Spin | The PR Blog. https://doctorspin.net/platitude-sickness/ |
11 | Silfwer, J. (2023, December 24). Parkinson’s Law & The Law of Triviality (Bike Shed Effect). Doctor Spin | The PR Blog. https://doctorspin.net/parkinsons-law/ |