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The Reykjavik Press Release

Prompting a press release with OpenAI's ChatGPT.

Cover photo: @jerrysilfwer

Mark Ragan

โ€œEvery once in a while Iโ€™ll sit down with a jug of Jack Daniels and a bottle of Advil and dig through old press releases to see if PR agenยญcies have learned how to write.โ€

This is the Reykjavik press release.

Thereโ€™s much to say about OpenAIโ€™s newly released ChatGPT.

And make no misยญtake about itโ€‰โ€”โ€‰much will be said in the comยญing weeks, months, and years.

For now, Iโ€™ll settle for this:

I asked ChatGPT to write a press release about a ficยญtiยญtious hotel in Reykjavik, Iceland. I think itโ€™s a conยญverยญsaยญtion starter as good as any.

Here we go:

The Press Release Prompt

I wrote this prompt about a ficยญtiยญtious hotel in Reykjavik:

We run a hotel in Reykjavik, Iceland. Weโ€™re launchยญing a new type of hotel room with see-through glass ceilยญings. This will allow our guests to see the aurora borealยญis, i.e. the Northern Lights. Our hotel will also change its name from The Icy Inn to Northern Light Hotel. Can you write a press release to entice interยญnaยญtionยญal travel press to covยญer our story? Please also include two quotes from our CEO, Jerry Silfwer. He is excited and proud to be able to offer guests this experยญiยญence. Mark the beginยญning with โ€œFor immeยญdiยญate release,โ€ and sugยญgest a descriptยญive headยญline for todayโ€™s date.

The Reykjavik Press Release

Five seconds later, hereโ€™s ChatGPTโ€™s Reykjavik press release:

For immeยญdiยญate release: December 9, 2022

Experience the Northern Lights from the comยญfort of your bed at the newly-renยญovยญated Northern Light Hotel

The Icy Inn, a popยญuยญlar hotel locยญated in Reykjavik, Iceland, is excited to announce that it will be rebrandยญing as the Northern Light Hotel and launchยญing a new type of hotel room that allows guests to experยญiยญence the aurora borealยญis from the comยญfort of their own bed. 1The press release implies that the hotel hasnโ€™t rebranded itself yet. If you look closely at my prompt, thatโ€™s my misยญtake (a PR proยญfesยญsionยญal with 17+ years of experยญiยญence) by phrasยญing the prompt โ€ฆ Continue readยญing

The Northern Light Hotel will feaยญture transยญparยญent glass ceilยญings in its newly renยญovยญated rooms, providยญing guests with a unique and unforยญgetยญtable view of the Northern Lights. This natยญurยญal pheยญnomenยญon, also known as the aurora borealยญis, is a beauยญtiยญful and awe-inspirยญing sight only visยญible in a few select locยญaยญtions worldยญwide.

According to Jerry Silfwer, CEO of the Northern Light Hotel, โ€œWe are thrilled to be able to offer our guests the opporยญtunยญity to experยญiยญence the Northern Lights in such an intimยญate and magicยญal way. The transยญparยญent glass ceilยญings in our new rooms will provide an unparยญalleled view of this incredยญible natยญurยญal pheยญnomenยญon, and we canโ€™t wait to share it with our guests.โ€ 2As far as CEO quotes go, these are tired. Still, I did ask ChatGPT to include โ€œexciteยญmentโ€ and โ€œpride.โ€ I should have prompยญted someยญthing more subยญstanยญtial.

The hotel will also offer a range of othยญer amenยญitยญies and activยญitยญies to help guests make the most of their Northern Lights experยญiยญence, includยญing guided tours, phoยญtoยญgraphy workยญshops, and hot tubs with night sky views. 3Obviously, ChatGPT made all of this up. I prompยญted nothยญing about any amenยญitยญies. Still, this kind of outยญside-the-box thinkยญing is not unreasยญonยญable: if it hasnโ€™t already, the hotel should conยญsider โ€ฆ Continue readยญing

โ€œAt the Northern Light Hotel, we are comยญmitยญted to providยญing our guests with an unforยญgetยญtable and truly remarkยญable experยญiยญence,โ€ Silfwer said. โ€œWe are conยญfidยญent that our new rooms and range of activยญitยญies will make the Northern Light Hotel the premiยญer desยญtinยญaยญtion for anyยญone lookยญing to see the aurora borealยญis in all its glory.โ€ 4โ€œIf Jerry thinks that the Reykjavik press release is usable, what the hell is he thinkยญing?โ€ Yes, the press release is very standยญard. But with conยญtact details and a boilยญerยญplate, it wouldnโ€™t be โ€ฆ Continue readยญing

The Northern Light Hotel is locยญated in the heart of Reykjavik, withยญin easy reach of the cityโ€™s many attracยญtions and activยญitยญies. From the hotel, guests can easยญily explore the vibrant culยญture and hisยญtory of Icelandโ€™s capยญitยญal city and take day trips to see the countryโ€™s stunยญning natยญurยญal beauty. 5Few press releases are great. Many should be betยญter, no doubt. But theyโ€™re not supยญposed to be works of art, either. We can comยญplain about the qualยญity of the Reykjavik press release, but we must โ€ฆ Continue readยญing

The hotelโ€™s manยญageยญment team is excited to share this experยญiยญence with guests worldยญwide and looks forยญward to welยญcomยญing visยญitยญors to the Northern Light Hotel. 6I would rate this first draft of the Reykjavik press release as being of mid-level proยญfesยญsionยญal qualยญity. As a first draft, itโ€™s betยญter than what Iโ€™d get from most juniยญor PR execยญutยญives and some โ€ฆ Continue readยญing


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PR Resource: The AI Content Explosion

The AI Content Explosion

As we venยญture furยญther into the era of artiยญfiยญcial intelยญliยญgence, the growth of corยญporยญate conยญtent is inevยญitยญable. Natural lanยญguage proยญcessing (NLP) algorithms enable busiยญnesses to genยญerยญate large volumes of writยญten conยญtent in a fracยญtion of the time it would take a human writer.

From product descripยญtions and marยญketยญing materยญiยญals to news artยญicles and social media posts, AI-powered conยญtent genยญerยญaยญtion tools rapยญidly stream conยญtent proยญducยญtion and allow comยญpanยญies to mainยญtain a conยญsistยญent presยญence across mulยญtiple platforms.

By utilยญising chatยญbots on webยญsites, social media platยญforms, and mesยญsaging apps, comยญpanยญies can engage with their audiยญence around the clock, answerยญing querยญies and offerยญing tailored recommendations. 

By preยญdictยญing the most comยญpelยญling topยญics, formats, and chanยญnels for conยญtent disยญtriยญbuยญtion, AI empowers comยญpanยญies to creยญate โ€ฆ more conยญtent. As a resยญult, the rise of AI is fuelยญing an AI conยญtent explosion.

AI, Content, and PR

Artificial intelยญliยญgence will impact every industryโ€‰โ€”โ€‰and pubยญlic relaยญtions is no excepยญtion. People are using AI tools to churn out conยญtent at an explosยญive rate.

The AI content explosion in PR.
The AI conยญtent exploยญsion for PR.

Many PR proยญfesยญsionยญals are explorยญing new and excitยญing AI tools to increase their outยญput of corยญporยญate conยญtent. 7Silfwer, J. (2022, December 10). The Reykjavik Press Release. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹rโ€‹eโ€‹yโ€‹kโ€‹jโ€‹aโ€‹vโ€‹iโ€‹kโ€‹-โ€‹pโ€‹rโ€‹eโ€‹sโ€‹sโ€‹-โ€‹rโ€‹eโ€‹lโ€‹eโ€‹aโ€‹se/

However, folยญlowยญing suit with the AI conยญtent exploยญsion might not be the best idea.

If your organยญisaยญtion has a habit of proยญduยญcing mediocre corยญporยญate conยญtent, utilยญising AI tools to proยญduce expoยญnenยญtially more mediocre conยญtent wonโ€™t improve your pubยญlic relations.

Itโ€™s reasยญonยญable to assume that emerยญging AI tools will enable lazy storytellers to churn out more conยญtent en masse. Should your organยญisaยญtion join this group?

The sheer volume of AI-genยญerยญated conยญtent being proยญduced and pubยญlished means that it will become increasยญingly difยญfiยญcult for comยญpanยญies to difยญferยญenยญtiยญate themยญselves and capยญture the attenยญtion of their tarยญget audiยญence. This is espeยญcially true in indusยญtries where many organยญisaยญtions are vying for attenยญtion. 8Hรธjris Bรฆk, D. (2023, January 11). Google is not against AI genยญerยญated conยญtent and text any longer. Seoโ€‹.ai. https://โ€‹seoโ€‹.ai/โ€‹bโ€‹lโ€‹oโ€‹gโ€‹/โ€‹gโ€‹oโ€‹oโ€‹gโ€‹lโ€‹eโ€‹-โ€‹iโ€‹sโ€‹-โ€‹nโ€‹oโ€‹tโ€‹-โ€‹aโ€‹gโ€‹aโ€‹iโ€‹nโ€‹sโ€‹tโ€‹-โ€‹aโ€‹iโ€‹-โ€‹cโ€‹oโ€‹nโ€‹tโ€‹ent

PR Must Zig When Other Zag

In an increasยญingly artiยญfiยญcial world, PR proยญfesยญsionยญals must dare to think differently. 

Public relaยญtions is a zigยญzag. When everyยญone is zigยญging, you should zag. Embrace your inner contrarian.

The rise of AI-genยญerยญated conยญtent presents a counter-intuยญitยญive opporยญtunยญity for pubยญlic relaยญtions. In a quantยญitยญatยญive world, your brand could go the othยญer way and focus on qualยญity (the prinยญciple of scarcity).

  • Compete with the human touch. If a potenยญtial cusยญtomยญer wants to conยญtact your brand, donโ€™t give them a robot. Invest human time.
  • Connect humans with each othยญer. When there are autoยญmated mesยญsages and interยญactยญive screens everyยญwhere you turn, let people come to your brand to conยญnect with othยญer humans.
  • Go for qualยญity over quantยญity. Many brands are likely to proยญduce vast amounts of AI-genยญerยญated conยญtent. Handcrafted comยญmuยญnicยญaยญtion will become an artisยญanยญal rarity.

By focusยญing on qualยญity over quantยญity and safeยญguardยญing the human touch in comยญmuยญnicยญaยญtions with stakeยญholdยญers, influยญenยญcers, and pubยญlics, organยญisaยญtions can stand out from the crowd and make a real impact with their messaging.

Learn more: The AI Content Explosion

PR Resource: How AI Will Impact PR

PR Beyond AI

Whenever Iโ€™m asked what I do for a livยญing, I reply, โ€œI help organยญisaยญtions to comยญmuยญnicยญate betยญter.โ€ That, to me, has always felt like an accurยญate and meanยญingยญful answer.

But proยญgress is unavoidable. 

As the AI Revolution makes its presยญence felt, I think about what โ€˜comยญmuยญnicยญatยญing betยญterโ€™ will mean as we move forward.

Iโ€™m wonยญderยญing:

  • As PR proยญfesยญsionยญals, is our job to ease the replaceยญment proยญcess by manยญaging humans while AI machines slowly take over?
  • If so, will it be our last job as PR proยญfesยญsionยญals to โ€œsee ourselves outโ€ before โ€œturnยญing off the lightsโ€ and handยญing over the โ€œoffice keysโ€ to autonomยญous comยญmuยญnicยญaยญtion protocols?

Replacing Humansโ€‰โ€”โ€‰A Good or Bad Idea?

During the Industrial Revolution, sociยญety underยญwent three disยญtinct phases:

  • Phase 1: Liberating humans. The Industrial Revolution libยญerยญated sociยญety from a less civยญilยญised (and much poorer) agrariยญan lifestyle.
  • Phase 2: Utilising humans. The Industrial Revolution utilยญised sociยญety by schoolยญing us into utilยญitยญariยญan single-outยญput instruments.
  • Phase 3: Replacing humans. Finally, the Industrial Revolution replaced humans in favour of betยญter machines.

Based on the three phases of the Industrial Revolution, we can see that whatever comes afterยญwards is a natยญurยญal outยญcome of the indusยญtriยญalยญisaยญtion process.

The resยญult wasยญnโ€™t terยญrible. The AI Revolution may lead to simยญilยญar outcomes.

How AI Will Impact PR (Probably)

Overall, AIโ€™s impact on the PR industry is likely to be sigยญniยญficยญant, with the potenยญtial to revoluยญtionยญise many aspects of how PR proยญfesยญsionยญals work and interยญact with stakeยญholdยญers, influยญenยญcers, and pubยญlics.

The AI revolution in PR.
The AI revoluยญtion in PR.

There are sevยญerยญal ways in which artiยญfiยญcial intelยญliยญgence (AI) is likely to impact the pubยญlic relaยญtions (PR) industry. 

Here are a few examples:

  • More decision-level tasks, fewยญer proยญducยญtion-level tasks. AI-powered tools autoยญmate tasks such as media monยญitยญorยญing, conยญtent creยญation, and social media manยญageยญment. This could free up PR proยญfesยญsionยญals to focus on their workโ€™s more straยญtegic and creยญatยญive aspects.
  • Improved anaยญlysยญis and betยญter strategies. The develยญopยญment of AI-powered sysยญtems that can anaยญlyse large amounts of data to identiยญfy trends and insights that can inform PR strategy and decision-making.
  • Using PR proยญfesยญsionยญals as AI trainยญers. Using AI-powered chatยญbots and virยญtuยญal assistยญants to handle cusยญtomยญer inquirยญies and provide informยญaยญtion to the pubยญlic allows PR proยญfesยญsionยญals to scale PR training.
  • Better pubยญliยญcity through interยญconยญnectivยญity. The creยญation of AI-powered platยญforms and netยญworks that can facilยญitยญate conยญnecยญtions and colยญlabยญorยญaยญtions between PR proยญfesยญsionยญals, journยญalยญists, pubยญlics, influยญenยญcers, and othยญer critยญicยญal stakeยญholdยญers in the industry.
  • Earlier detecยญtions of potenยญtial PR issues. AI-powered tools can help PR proยญfesยญsionยญals identiยญfy and mitยญigยญate potenยญtial crises by anaยญlysยญing data and providยญing early warnยญing sigยญnals of potenยญtial problems.
  • Increased editยญorยญiยญal outยญput. In organยญisaยญtions where the comยญmuยญnicยญaยญtions departยญment is drivยญing the conยญtent strategy, PR proยญfesยญsionยญals will have plenty of tools for increasยญing both the qualยญity and the quantยญity of the outยญput. 9Silfwer, J. (2023, March 20). The AI Content Explosion. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹aโ€‹iโ€‹-โ€‹cโ€‹oโ€‹nโ€‹tโ€‹eโ€‹nโ€‹tโ€‹-โ€‹eโ€‹xโ€‹pโ€‹lโ€‹oโ€‹sโ€‹iโ€‹on/

More IT = We Need More (Not Less) PR Skills

Historically, sociยญetยญal proยญgress has often meant that humans have been freed to think, comยญmuยญnicยญate, and creยญate. And itโ€™s usuยญally in these rare and inspired times of enlightยญenยญment that we take great strides towards disยญcovยญerยญing meanยญing, creยญatยญing art, and underยญstandยญing the universe.

For betยญter or worse, pubยญlic relaยญtions is a lubยญricยญant for the interยญface between the indusยญtriยญal sysยญtems and real people engaged in proยญduยญcing and consuming. 

This is how PR proยญfesยญsionยญals have found their role in the greatยญer scheme of sociยญetยญal development.

This is likely how weโ€™ll find our footยญing beyยญond AI, too.

In a post-AI sociยญety, human-to-human comยญmuยญnicยญaยญtion skills will likely be as valยญued as they are today. Perhaps even more.

Read also: PR Beyond AI

Annotations
Annotations
1 The press release implies that the hotel hasnโ€™t rebranded itself yet. If you look closely at my prompt, thatโ€™s my misยญtake (a PR proยญfesยญsionยญal with 17+ years of experยญiยญence) by phrasยญing the prompt inaccurately.
2 As far as CEO quotes go, these are tired. Still, I did ask ChatGPT to include โ€œexciteยญmentโ€ and โ€œpride.โ€ I should have prompยญted someยญthing more substantial.
3 Obviously, ChatGPT made all of this up. I prompยญted nothยญing about any amenยญitยญies. Still, this kind of outยญside-the-box thinkยญing is not unreasยญonยญable: if it hasnโ€™t already, the hotel should conยญsider arranยญging guided tours, phoยญtoยญgraphy workยญshops, and installing hot tubs.
4 โ€œIf Jerry thinks that the Reykjavik press release is usable, what the hell is he thinkยญing?โ€ Yes, the press release is very standยญard. But with conยญtact details and a boilยญerยญplate, it wouldnโ€™t be the worst press release a travel journยญalยญist has ever gotยญten. I know this โ€ฆ and I think you do, too.
5 Few press releases are great. Many should be betยญter, no doubt. But theyโ€™re not supยญposed to be works of art, either. We can comยญplain about the qualยญity of the Reykjavik press release, but we must conยญsider that this first draft was proยญduced in 3โ€‰โ€“โ€‰5 seconds.
6 I would rate this first draft of the Reykjavik press release as being of mid-level proยญfesยญsionยญal qualยญity. As a first draft, itโ€™s betยญter than what Iโ€™d get from most juniยญor PR execยญutยญives and some mid-level PR proยญfesยญsionยญals. With betยญter prompts and PR-speยญcifยญic data sets for the AI to train on, itโ€™ll surยญpass all of us.
7 Silfwer, J. (2022, December 10). The Reykjavik Press Release. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹rโ€‹eโ€‹yโ€‹kโ€‹jโ€‹aโ€‹vโ€‹iโ€‹kโ€‹-โ€‹pโ€‹rโ€‹eโ€‹sโ€‹sโ€‹-โ€‹rโ€‹eโ€‹lโ€‹eโ€‹aโ€‹se/
8 Hรธjris Bรฆk, D. (2023, January 11). Google is not against AI genยญerยญated conยญtent and text any longer. Seoโ€‹.ai. https://โ€‹seoโ€‹.ai/โ€‹bโ€‹lโ€‹oโ€‹gโ€‹/โ€‹gโ€‹oโ€‹oโ€‹gโ€‹lโ€‹eโ€‹-โ€‹iโ€‹sโ€‹-โ€‹nโ€‹oโ€‹tโ€‹-โ€‹aโ€‹gโ€‹aโ€‹iโ€‹nโ€‹sโ€‹tโ€‹-โ€‹aโ€‹iโ€‹-โ€‹cโ€‹oโ€‹nโ€‹tโ€‹ent
9 Silfwer, J. (2023, March 20). The AI Content Explosion. Doctor Spin | The PR Blog. https://โ€‹docโ€‹torโ€‹spinโ€‹.net/โ€‹aโ€‹iโ€‹-โ€‹cโ€‹oโ€‹nโ€‹tโ€‹eโ€‹nโ€‹tโ€‹-โ€‹eโ€‹xโ€‹pโ€‹lโ€‹oโ€‹sโ€‹iโ€‹on/
Jerry Silfwer
Jerry Silfwerhttps://doctorspin.net/
Jerry Silfwer, alias Doctor Spin, is an awarded senior adviser specialising in public relations and digital strategy. Currently CEO at Spin Factory and KIX Communication Index. Before that, he worked at Whispr Group NYC, Springtime PR, and Spotlight PR. Based in Stockholm, Sweden.

The Cover Photo

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The cover photo has

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