Doctor SpinThe PR BlogThe PR AgendaDe-Platforming as a Practice

De-Platforming as a Practice

There's no excuse.

Cover photo: @jerrysilfwer

tl:dr;
Is de-platforming a sound practice? The answer is no.

Is de-plat­form­ing a sound practice?

De-plat­form­ing is one of the most aggress­ive tools that an online mod­er­at­or can utilise. 

For those who value free­dom of speech, it seems sur­real that any mor­al being would try to sab­ot­age demo­crat­ic dis­cus­sions by mobil­ising author­it­ari­an lynch mobs.

But here we are.

Here we go:

De-Platforming as a Practice

Online lynch mobs some­times force online mod­er­at­ors to de-plat­form indi­vidu­als, part­ner organ­isa­tions, advert­isers, col­lab­or­at­ors, etc.

Deplatforming, also known as no-plat­form­ing, has been defined as an ‘attempt to boy­cott a group or indi­vidu­al through remov­ing the plat­forms (such as speak­ing ven­ues or web­sites) used to share inform­a­tion or ideas, or ‘the action or prac­tice of pre­vent­ing someone hold­ing views regarded as unac­cept­able or offens­ive from con­trib­ut­ing to a for­um or debate, espe­cially by block­ing them on a par­tic­u­lar web­site’.”
Source: Wikipedia 1Deplatforming. (2023, January 8). In Wikipedia. https://​en​.wiki​pe​dia​.org/​w​i​k​i​/​D​e​p​l​a​t​f​o​r​m​ing

Is de-plat­form­ing a sound practice?

The short answer is no.

From the aggressor’s per­spect­ive, you should nev­er adhere to anti-demo­crat­ic and author­it­ari­an meth­ods of silen­cing your enemies.

From the mod­er­at­or’s per­spect­ive, you should always adhere to your pub­licly avail­able policies and nev­er make excep­tions based on peer pres­sure from online lynch mobs.

From the defend­ant’s per­spect­ive, you should nev­er take your freedoms for gran­ted and enjoy your rights humbly and responsibly. 

Learn more: De-Platforming as a Practice

Cancel Culture is Evil

What is can­cel culture?

Cancel cul­ture = the weapon­isa­tion of social out­rage to silence, pun­ish, and exile indi­vidu­als or ideas rather than enga­ging with them in ration­al debate. 

Cancel cul­ture thrives on pub­lic sham­ing, digit­al mob justice, and elim­in­at­ing nuance, redu­cing com­plex human beings to single state­ments or actions — often taken out of con­text or judged ret­ro­act­ively by evolving mor­al standards. 

Cancel cul­ture or call-out cul­ture is a phrase con­tem­por­ary to the late 2010s and early 2020s used to refer to a form of ostra­cism in which someone is thrust out of social or pro­fes­sion­al circles — wheth­er it be online, on social media, or in per­son. Those sub­ject to this ostra­cism are said to have been ‘can­celled’.”
Source: Wikipedia 2Cancel cul­ture. (2023, January 4). In Wikipedia. https://​en​.wiki​pe​dia​.org/​w​i​k​i​/​C​a​n​c​e​l​_​c​u​l​t​ure

Conformity, Oppression, and Stagnation

Unlike tra­di­tion­al account­ab­il­ity, which allows for dis­cus­sion, learn­ing, and pro­por­tion­al con­sequences, can­cel cul­ture demands imme­di­ate and abso­lute destruction. 

Historically, soci­et­ies that have embraced ideo­lo­gic­al purges — wheth­er in the form of book burn­ings, black­lists, or polit­ic­al witch hunts — have not led to pro­gress but instead to oppres­sion and intel­lec­tu­al stag­na­tion. Cancel cul­ture, while often dis­guised as act­iv­ism, is fun­da­ment­ally a mod­ern form of author­it­ari­an con­trol, ensur­ing con­form­ity not through reas­on but through intimidation.

In its most extreme form, can­cel cul­ture leads to col­lect­ive amne­sia, eras­ing people, books, films, and even his­tor­ic­al fig­ures from pub­lic life, as if uncom­fort­able real­it­ies can be scrubbed from existence. 

What makes can­cel cul­ture par­tic­u­larly insi­di­ous is that it oper­ates out­side form­al insti­tu­tions, giv­ing unac­count­able digit­al mobs the power to act as judges, jur­ies, and executioners. 

The Terror of Being Next

Cancel cul­ture on social media is a form of pub­lic sham­ing that aims to dif­fuse pub­lic dis­course and pro­mote tol­er­ance, but can also be viewed as a form of intol­er­ance against oppos­ing views.”
Source: Rupkatha Journal on Interdisciplinary Studies in Humanities 3Velasco, J. (2020). You are Cancelled: Virtual Collective Consciousness and the Emergence of Cancel Culture as Ideological Purging. Rupkatha Journal on Interdisciplinary Studies in Humanities, 12. … Continue read­ing

Cancel cul­ture replaces con­ver­sa­tion with coer­cion, cre­at­ing a world where mor­al pur­ity is per­form­at­ive and intel­lec­tu­al explor­a­tion is replaced by ideo­lo­gic­al conformity. 

A soci­ety ruled by the fear of can­cel­la­tion is not a free soci­ety — it is a social pan­op­ticon in which people are not guided by mor­al con­vic­tion but by the ter­ror of being next.

It cre­ates an atmo­sphere of fear (i.e. the spir­al of silence), where people are afraid to express dis­sent­ing opin­ions, ask dif­fi­cult ques­tions, or chal­lenge pre­vail­ing dog­mas. This stifles cre­ativ­ity, intel­lec­tu­al diversity, and essen­tial human inter­ac­tion, as indi­vidu­als con­stantly self-cen­sor to avoid social annihilation. 

How To Navigate Cancel Culture

The cul­ture war with de-plat­form­ing, can­cel cul­ture, online lynch mobs, woke journ­al­ism, pop­u­lism, fake news, and mor­al slackt­iv­ism are fast becom­ing our biggest chal­lenges as PR professionals.

Here’s how to nav­ig­ate can­cel culture:

  • Avoid breezy grand­stand­ing. CSR- and ESG activ­it­ies should be laser-focused, clearly defined, and business-relevant.
  • Internally, cel­eb­rate the diversity of thought. Having cowork­ers who think dif­fer­ently is an asset to any busi­ness culture.
  • Don’t let the can­cel cul­ture intim­id­ate you. Protesters are loud and noisy, primar­ily online, but they don’t have the num­bers to match.
  • Direct your resources towards your brand com­munity. Most of your cus­tom­er base will be in the silent major­ity, not in the extremes.

Learn more: Cancel Culture is Evil

The Spiral of Silence Theory

Elisabeth Noelle-Neumann’s (1916 – 2010) well-doc­u­mented the­ory on the spir­al of silence (1974) explains why the fear of isol­a­tion due to peer exclu­sion will pres­sure pub­lics to silence their opinions.

Elisabeth Noelle-Neumann - Spiral of Silence - Doctor Spin - The PR Blog
Professor Elisabeth Noelle-Neumann (1916 – 2010). (Credit: Wikipedia.)

The the­ory was developed in the late 1970s in West Germany, partly in response to Noelle-Neumann’s obser­va­tions of how pub­lic opin­ion seemed to shift dur­ing the Nazi régime and post-war Germany.

The spir­al of silence the­ory is based on the idea that people fear social isol­a­tion. This fear influ­ences their will­ing­ness to express their opin­ions, espe­cially if they believe these opin­ions are in the minority.

Elisabeth Noelle-Neumann (1916 – 2010)

To the indi­vidu­al, not isol­at­ing him­self is more import­ant than his own judge­ment. […] This is the point where the indi­vidu­al is vul­ner­able; this is where social groups can pun­ish him for fail­ing to toe the line.”

Rather than risk­ing social isol­a­tion, many choose silence over express­ing their opinions.

As the dom­in­ant coali­tion stands unop­posed, they push the con­fines of what’s accept­able down a nar­row­er and nar­row­er fun­nel, the so-called opin­ion cor­ridor). 4Opinion cor­ridor. (2023, April 8). In Wikipedia. https://​en​.wiki​pe​dia​.org/​w​i​k​i​/​O​p​i​n​i​o​n​_​c​o​r​r​i​dor

Noam Chomsky

The smart way to keep people pass­ive and obed­i­ent is to strictly lim­it the spec­trum of accept­able opin­ion, but allow very lively debate with­in that spec­trum — even encour­age the more crit­ic­al and dis­sid­ent views. That gives people the sense that there’s free think­ing going on, while all the time the pre­sup­pos­i­tions of the sys­tem are being rein­forced by the lim­its put on the range of the debate.”

Noelle-Neumann emphas­ised the medi­a’s role in shap­ing pub­lic per­cep­tion of what opin­ions are dom­in­ant or pop­u­lar, thus influ­en­cing the spir­al of silence. 

Populism and Cancel Culture

The mech­an­isms behind Elisabeth Noelle Neumann’s spir­al of silence the­ory could fuel destruct­ive soci­et­al phe­nom­ena like pop­u­lism and can­cel culture:

  • Populism. The spir­al of silence the­ory sug­gests that indi­vidu­als are less likely to express their views if they per­ceive these views to be in the minor­ity or socially unac­cept­able. In the con­text of pop­u­lism, this can lead to a situ­ation where main­stream or mod­er­ate views are under­rep­res­en­ted in pub­lic dis­course, giv­ing dis­pro­por­tion­ate voice and momentum to more extreme, pop­u­list opin­ions that may appear more wide­spread than they are. 5Silfwer, J. (2018, August 6). How To Fight Populism. Doctor Spin | The PR Blog. https://​doc​tor​spin​.net/​h​o​w​-​t​o​-​f​i​g​h​t​-​p​o​p​u​l​i​sm/
  • Cancel cul­ture. The spir­al of silence may amp­li­fy can­cel cul­ture by dis­cour­aging indi­vidu­als from speak­ing against or ques­tion­ing the dom­in­ant nar­rat­ive for fear of social ostra­cisa­tion or back­lash. This can cre­ate an envir­on­ment where only one view­point is heard or deemed accept­able, and oppos­ing views are silenced, some­times lead­ing to the pub­lic sham­ing or ‘can­cel­la­tion’ of indi­vidu­als who express these con­trary opin­ions. 6Silfwer, J. (2020, August 24). Cancel Culture is Evil. Doctor Spin | The PR Blog. https://​doc​tor​spin​.net/​c​a​n​c​e​l​-​c​u​l​t​u​re/

In both cases, the spir­al of silence con­trib­utes to a polar­ised envir­on­ment. Views become dom­in­ant not neces­sar­ily because they are more pop­u­lar but because oppos­ing views are not expressed due to fear of social isol­a­tion or repercussions.

Learn more: The Spiral of Silence


Jerry Silfwer - Doctor Spin - Spin Factory - Public Relations

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Annotations
Annotations
1 Deplatforming. (2023, January 8). In Wikipedia. https://​en​.wiki​pe​dia​.org/​w​i​k​i​/​D​e​p​l​a​t​f​o​r​m​ing
2 Cancel cul­ture. (2023, January 4). In Wikipedia. https://​en​.wiki​pe​dia​.org/​w​i​k​i​/​C​a​n​c​e​l​_​c​u​l​t​ure
3 Velasco, J. (2020). You are Cancelled: Virtual Collective Consciousness and the Emergence of Cancel Culture as Ideological Purging. Rupkatha Journal on Interdisciplinary Studies in Humanities, 12. https://​doi​.org/​1​0​.​2​1​6​5​9​/​r​u​p​k​a​t​h​a​.​v​1​2​n​5​.​r​i​o​c​1​s​2​1n2
4 Opinion cor­ridor. (2023, April 8). In Wikipedia. https://​en​.wiki​pe​dia​.org/​w​i​k​i​/​O​p​i​n​i​o​n​_​c​o​r​r​i​dor
5 Silfwer, J. (2018, August 6). How To Fight Populism. Doctor Spin | The PR Blog. https://​doc​tor​spin​.net/​h​o​w​-​t​o​-​f​i​g​h​t​-​p​o​p​u​l​i​sm/
6 Silfwer, J. (2020, August 24). Cancel Culture is Evil. Doctor Spin | The PR Blog. https://​doc​tor​spin​.net/​c​a​n​c​e​l​-​c​u​l​t​u​re/
Jerry Silfwer
Jerry Silfwerhttps://doctorspin.net/
Jerry Silfwer, alias Doctor Spin, is an awarded senior adviser specialising in public relations and digital strategy. Currently CEO at Spin Factory and KIX Communication Index. Before that, he worked at Whispr Group NYC, Springtime PR, and Spotlight PR. Based in Stockholm, Sweden.

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